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Entry Level It Support Specialist Jobs (NOW HIRING)

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months Experience:10+ Years About client Enterprise IT client Tech Enterprise IT is scaling rapidly across ...

ABHS

IT Support Specialist

Evesham, NJ · On-site

$50K - $55K/yr

Job Title: IT Support Specialist Job Overview: The IT Support Specialist is responsible for providing technical assistance and support to end-users within the organization. This role involves ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Next Step Systems

IT Support Specialist

Tucson, AZ · On-site

IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install, modify and make minor repairs to personal computer hardware and software systems, and provide ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

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Entry Level It Support Specialist information

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How much do entry level it support specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level it support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an entry level IT support specialist?

An Entry Level IT Support Specialist provides technical assistance to users by troubleshooting hardware, software, and network issues. They respond to support requests, install and configure systems, and escalate complex problems as needed. This role often involves assisting with account setups, maintaining IT documentation, and ensuring smooth daily operations. Strong communication skills and basic technical knowledge are essential for success in this position.

What are typical daily responsibilities for an entry level IT support specialist?

As an Entry Level IT Support Specialist, your daily responsibilities often include responding to user requests for help, troubleshooting technical issues, and assisting with software or hardware installations. You may manage support tickets, provide guidance over the phone or in-person, and help maintain company devices and network connections. Many specialists also document solutions, collaborate with team members on larger technical problems, and occasionally assist in training staff on basic IT procedures. This variety ensures you gain experience across many aspects of IT support and build a strong foundation for future advancement.

What are the key skills and qualifications needed to thrive in the entry level IT support specialist position, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need a basic understanding of computer hardware, software troubleshooting, networking concepts, and often an associate degree or relevant certification like CompTIA A+ or ITIL. Familiarity with help desk ticketing systems, remote support tools, and operating systems such as Windows and macOS is highly valuable. Strong communication, patience, and problem-solving skills help you address user issues efficiently and build trust with non-technical colleagues. These competencies are crucial for resolving technical problems quickly and ensuring smooth daily operations within an organization.

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Entry Level It Support Specialist jobs near you
Infographic showing various Entry Level It Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

IT Support Specialist

HAZEN MEMORIAL HOSPITAL ASSOCIATION

Hazen, ND • On-site

$25 - $32/hr

Other

Re-posted 27 days ago

Key responsibilities

  • Provides first-level response and support for all technology-related issues to end users.

  • Processes incoming requests via email, web, and phone to ensure timely resolution of end user issues.

  • Performs hands-on technical support for hardware, software, and business process-related problems.

Job description

Description
IT Support Specialist
Full-time, weekday shifts, occasional evening, night, and weekends support for emergent needs.
Position Summary
The IT Support Specialist is a team player with the desire to learn and help the company succeed. Their primary role is to provide first-level response and support to company's end users. The IT Support Specialist has contact with employees, management, community members, and vendors. Must be able to work both independently and in team environments.
Primary Responsibilities
  • Provides critical first-level response for all technology related issues.
  • Processes all incoming requests via email, web, and phone to ensure courteous, timely, and effective resolution of end user issues.
  • Provides hands-on technical support for end users.
  • Responds to a variety of technical issues related to hardware, software, and business processes.
  • Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex problems.
  • Documents and tracks status of inquiries; coordinates appropriate response and follows up to ensure end user satisfaction.
  • Participates in the analysis of client identified issues or problems which may require changes to department procedures, standards or systems.
  • Performs entry level system administrator functions.
  • Installs various cabling through building infrastructure.

Other Duties
  • Provides administration of all client systems and software including computers, printers, mobile devices, operating systems, applications, etc.
  • Provides ticket escalation management of all incoming service requests.
  • Provides support and management of help desk application including ticket tracking, ticket escalation, knowledge base development, knowledge base management, and technical support related to help desk application.
  • Develops and maintains OS images.
  • Maintains and updates system inventory for company systems.
  • Maintains and supports printer environment.
  • Develops and maintains end-user documentation.
  • Supports and maintains server room environment.
  • Assists in product evaluations.
  • Assists in end-user education.

Requirements
Qualifications
A bachelor's degree in a related field is preferred, though experience and certifications may be accepted.
Technical Skills: Essential technical skills include proficiency in troubleshooting, knowledge of operating systems and networking concepts, and experience with remote access tools and ticketing systems. Familiarity with common business software and an understanding of cybersecurity are also important.
Soft Skills: Strong communication, problem-solving, and interpersonal skills are crucial. Patience, a customer-focused attitude, and the ability to work both independently and in a team are also necessary. Good organizational and time management skills.
Experience preferred with Microsoft Office, Adobe Software, Windows Desktop and Server Operating Systems, Microsoft Active Directory, Systems Imaging Software and Exchange/Outlook. Demonstrated ability to troubleshoot and repair IT systems and software required.
Some travel is required to meet the needs of multiple locations served.

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