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Entry Level International Customer Service Jobs in Decatur, GA

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... international sales, chicago sales account manager, internet sales, sales account executive, sales ...

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Entry Level International Customer Service information

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How much do entry level international customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level international customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level International Customer Service representative, and why are they important?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.

What are some common challenges faced by entry-level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What is an Entry Level International Customer Service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

What are popular job titles related to Entry Level International Customer Service jobs in Decatur, GA? For Entry Level International Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level International Customer Service jobs in Decatur, GA look for? The top searched job categories for Entry Level International Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level International Customer Service jobs? Cities near Decatur, GA with the most Entry Level International Customer Service job openings:
Entry Level International Customer Service jobs near you

Bilingual Customer Service Agent (Turkish)

TBI Airport Management

Atlanta, GA

$21/hr

Other

Posted 28 days ago

Job description

Job Type
Full-time
Description
General Responsibilities:
The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions.
Major Responsibilities and Functions:

  • Provide translation assistance to federal agents during the routine inspection of international passengers.
  • Interpret during complex deportation and prosecution cases conducted at the airport.
  • Provide airport, airline and tourist information, when possible, in English and Turkish, as required in different areas of the airport.
  • Provide assistance to incoming international passengers with Automated Passport Control Kiosk.
  • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information.
  • Offer translation services to Airport tenants and visitors.
  • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse.
  • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses.
  • Other duties as assigned.
Requirements
Physical Effort:
Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork.
Mental Effort:
Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
Requirements
Qualifications:
  • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • College degree preferred.
  • Ability to communicate effectively in English and Turkish to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language.
  • Will be required to provide written and verbal communication testing in both languages during the interview process.
  • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents.
  • Prior experience interpreting/translating in a professional environment preferred.

Salary Description
$21/hr

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