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How much do entry level international customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level international customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

What is an Entry Level International Customer Service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What are some common challenges faced by entry-level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What are the key skills and qualifications needed to thrive as an Entry Level International Customer Service representative, and why are they important?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.
What are popular job titles related to Entry Level International Customer Service jobs in Decatur, GA? For Entry Level International Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level International Customer Service jobs in Decatur, GA look for? The top searched job categories for Entry Level International Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level International Customer Service jobs? Cities near Decatur, GA with the most Entry Level International Customer Service job openings:
Entry Level International Customer Service jobs near you

Assoc International Customer Specialist

Computacenter

Peachtree Corners, GA

Other

Posted yesterday

Computacenter rating

7.3

Company rating: 7.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

107th of 204 rated it services

Job description

About the role
  • Technology Sourcing Operations will focus on the delivery, continual improvement, and optimization of the specialist services they provide to the business.
    TSO teams will have the authority to lead, support and add value through thought leadership and leveraging specialist skills, expertise, and knowledge across the group on a consistent manner.
  • The International Customer Specialist unit is one of the expert areas in Technology Sourcing Operations. This unit will advise, design, build, transition, manage compliance, and specialist delivery services for large and complex product business in our operating countries.
  • The Expert unit also provides all complementary services where Global product delivery is also required using; export, partnering or local supply.
  • The International Business Support Team is a cross functional, dedicated team focused on standing up and transacting of international business across Europe, accountable for the locally delivered customer experience. As a dedicated international delivery team, we will undertake pre-sale engagement through to sales order management and post-sales activities.
  • The International Customer Specialist team will proactively collaborate with the lead country account teams, including the aligned customer management function.
What you'll do
Pre-sales:
  • Prepares quotes in-line with customer requirements, at agreed margins.
  • Examining customer orders for validity, products ordered, quantities ordered, any special pricing agreements or requirements.
  • Maintaining of specific customer catalogue rules / customer pricing overlays as agreed with lead account team.
  • Liaising with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Domestic and Export and shipments.
  • Efficient, prompt, and accurate sales order entry in accordance with customer specific SLAs and requirements as documented during the international onboarding service. This includes selecting the right delivery, configuration and our
    other TSO delivered services.
  • Validation of purchase orders to ensure details are correct, in line with the sales orders and the right source of supply has been selected (based on rebates, pricing, availability & lead times, fraud checks inventory, contract,
    customer requirements etc.)
  • Liaising with Buyers / Purchasing Operations to ensure accurate order entry, identify product constraints, due date management, non-standard and non-compliant orders queries etc.
  • Liaising with material master team for the supply and maintenance of required materials.
  • Liaising with stakeholders if orders are blocked in the system due to margins, customer credit limit breaches, export control etc. (not exhaustive)
Post-sales:
  • Processing returns in accordance with internal processes & SLA.
  • Prompt processing of credits and re-bills in SAP
  • Contact point for customers, vendors/suppliers, and CC internal departments for customer relevant topics.
  • Accountable for the management of customer stock (buy & store, consigned) and works closely with Partner Management and Configuration and Logistics to optimize stock levels.
  • Supports standard customer reporting requirements as required (as identified through the standard service description)
  • Proactively resolves and manages customer, account, order, and invoices queries (as received) promptly.
Customer Experience & Development:
  • Identifies and participates in process, customer optimization projects both locally and with the lead country Customer Management and Account teams.
  • Maintains systems awareness training to stay up to date for any changes.
  • Maintains a sufficient level of understanding of Global exporting regulations to ensure compliance and correct tax handling.
  • Develops strong, collaborative customer & business account management relationships that drives greater engagement and customer satisfaction.
  • Accountable for the Customer experience in TSO.
What you have
  • Limited experience in Sales Operations and Customer Service roles.
  • Experience of handling simple, straight forward customer orders.
  • Customer and sales orientation.
  • Reliability, conscientiousness, sense of responsibility and initiative.
  • Basic knowledge of project coordination.
  • Ability to work in a team.
  • Some knowledge of the major IT manufacturers and their products.
  • Strong communication skills with good command of spoken and written English.
  • Willingness to travel.
  • Basic knowledge of SAP (SD Module), Order Engine / Salesforce, MS Office, E-Business Tools

What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

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