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Entry Level International Customer Service Jobs in Decatur, GA

Artivion

International Customer Service Rep

Kennesaw, GA

$14.75 - $20/hr

... International Customer Account Lead position without having an assigned sales region. This support role requires a basic understanding and working knowledge of customer service functions and is ...

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Entry Level International Customer Service information

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How much do entry level international customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level international customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level International Customer Service representative, and why are they important?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.

What are some common challenges faced by entry-level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What is an Entry Level International Customer Service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

What are popular job titles related to Entry Level International Customer Service jobs in Decatur, GA? For Entry Level International Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level International Customer Service jobs in Decatur, GA look for? The top searched job categories for Entry Level International Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level International Customer Service jobs? Cities near Decatur, GA with the most Entry Level International Customer Service job openings:
Entry Level International Customer Service jobs near you
International Customer Service Rep

International Customer Service Rep

Artivion

Kennesaw, GA

$14.75 - $20/hr

Other

Posted 3 days ago

Job description

Description

Company Overview:

Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons' most difficult challenges in treating patients with aortic diseases. Artivion's four major groups of products include: aortic stent grafts, surgical sealants, On-X mechanical heart valves, and implantable cardiac and vascular human tissues. Artivion has over 1,400 employees worldwide with sales representation in over 100 countries. The Company has manufacturing facilities located in Atlanta, Georgia, Austin, Texas and Hechingen, Germany. Additionally, it has sales and distribution offices in various countries throughout Europe, Asia, and South America. For additional information about Artivion, visit our website, www.artivion.com.

Position Objective:

To perform various tasks needed to support the International Customer Account Lead position without having an assigned sales region. This support role requires a basic understanding and working knowledge of customer service functions and is intended to provide back-up support for the Lead position when needed.

Responsibilities:

  • Take calls and assist customer account lead as needed
  • Provide oversight for the large SG tissue allocations to Canadian accounts
  • Address customer inquiries and provide information about Artivion's services, products, and ordering processes
  • Assist lead in resolving account issues
  • Work closely with the Shipping teams at both US sites
  • Work with Regional Sales Leaders to support sales and logistics needs
  • Work with Finance and Accounting teams for monthly revenue recognition for APAC distributors

Qualifications:

  • HS Diploma or equivalent, some college preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Demonstrated proficiency in international business and distribution practices
  • Able to work well under pressure and meet deadlines
  • Knowledge of SAP, Outlook and Dynamics 365 (CRM) preferred
  • Prefer bilingual or multilingual with focus on Spanish, French and German languages


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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