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Entry Level Insurance Customer Service Representative Jobs in Racine, WI

Customer Service Rep Starting at $14.60 per hour With a career at HMSHost, you really benefit! We ... Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

Customer Service Representative Job Category: Sales Requisition Number: CUSTO001651 Posted: August 1, 2024 Full-Time Wisconsin New Berlin, WI 53151, USA Description The Customer Service ...

Customer Service Representative

Kenosha, WI ยท On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Wauwatosa, WI

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Milwaukee, WI ยท On-site

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Kenosha, WI ยท On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Customer Service Representative

Milwaukee, WI ยท On-site

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Wauwatosa, WI ยท On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Customer Service Representative

Milwaukee, WI ยท On-site

$15.75 - $21.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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Showing results 1-20

Entry Level Insurance Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level insurance customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Racine, WI? For Entry Level Insurance Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Racine, WI with the most Entry Level Insurance Customer Service Representative job openings:
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Racine, WI as of June 2026, with employment types broken down into 70% Full Time, 15% Part Time, 5% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Customer Service Representative

Customer Service Representative

Adrian Rivas Insurance Agency Inc

Waukegan, IL โ€ข On-site

$17 - $25/hr

Full-time

Life, PTO

Posted 5 days ago


Job description

Customer Service Representative โ€“ Insurance Agency

We are an award-winning and nationally recognized insurance agency serving clients across Illinois, Wisconsin, and Michigan. Our agency focuses on protecting families and businesses while delivering outstanding customer service.

We are looking for a responsible, motivated, and professional individual to join our team in a customer service role. This position focuses on helping clients with their policies, answering questions, and making sure our customers receive the support they need.

We provide full training and licensing support for the right candidate. This position also offers long-term career growth opportunities within our agency.

We are a high-performing and competitive agency, which means we are very selective when choosing who joins our team. We look for individuals who are dependable, eager to learn, and committed to providing excellent service to our clients.

Responsibilities

  • Assist clients with policy questions, changes, and general service needs

  • Provide excellent customer service and support to existing clients

  • Help clients understand their insurance coverage and options

  • Maintain organized client records and follow agency procedures

  • Work closely with the agency team to ensure clients receive the best experience possible

What We Offer

  • Paid training

  • Licensing support

  • Career growth opportunities

  • A professional and supportive team environment

Who We Are Looking For

  • Professional and dependable

  • Strong communication skills

  • Motivated to learn and grow

  • Positive attitude and team-oriented

  • Bilingual (English/Spanish) is a plus but not required

This is a great opportunity for someone who wants to build a professional career in a stable industry while helping people protect what matters most.

Company Description

We are a high-performing Farmers Insurance Agency dedicated to developing top-tier professionals in a fast-paced, performance-driven environment. Through hands-on mentorship, and a focus on leadership development, we help ambitious individuals launch long-term careers in the insurance industry. Our culture values accountability, growth, and making an impact in the communities we serve.