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Entry Level Insurance Customer Service Representative Jobs in Muskegon, MI

Quality Car Wash

Customer Service Representative

Holland, MI · On-site

$15.25 - $20.75/hr

Holland MI, Customer Service Car Wash Team Members - Quality Car Wash Do you always have a smile on ... Accident and Life Insurance COLLEGE STUDENTS: Some positions may be flexible for the right person/s ...

Quality Car Wash

Customer Service Representative

Holland, MI · On-site

$14.50 - $19.75/hr

North Town 243 N River Holland MI, Customer Service Car Wash Team Members - Quality Car Wash is ... Accident and Life Insurance COLLEGE STUDENTS: Some positions may be flexible for the right person/s ...

Quality Car Wash

Customer Service Representative

Holland, MI · On-site

$15.25 - $20.75/hr

River Holland MI, 49424, Customer Service Car Wash Team Members - Quality Car Wash North River ... Accident and Life Insurance COLLEGE STUDENTS: Some positions may be flexible for the right person/s ...

Quality Car Wash

Customer Service Representative

Holland, MI · On-site

$14.50 - $19.75/hr

North Town 243 N River Holland MI, Customer Service Car Wash Team Members - Quality Car Wash is ... Accident and Life Insurance COLLEGE STUDENTS: Some positions may be flexible for the right person/s ...

Quality Car Wash

Customer Service Representative

Holland, MI · On-site

$15.25 - $20.75/hr

River Holland MI, 49424, Customer Service Car Wash Team Members - Quality Car Wash North River ... Accident and Life Insurance COLLEGE STUDENTS: Some positions may be flexible for the right person/s ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Muskegon, MI

Entry Level Insurance Customer Service Representative information

See Muskegon, MI salary details

$8

$16

$24

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level insurance customer service representative in Muskegon, MI is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Muskegon, MI?

For Entry Level Insurance Customer Service Representative jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Muskegon, MI look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Muskegon, MI with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Muskegon, MI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,320 per year, or $17 per hour.

Customer Service Representative

Quality Car Wash

Holland, MI • On-site

$13.50 - $16/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

187 N. River Holland MI, 49424, Customer Service Car Wash Team Members - Quality Car Wash
North River Exterior Wash location is always looking for hard-working new team members.
Do you always have a smile on your face? Do you look for ways to make someone's day better? If you are looking for a purpose-driven career and not just a job, a place where you can come to work with other high-energy, friendly customer-focused people, consider joining the Quality Car Wash Team!
As a Quality Customer Service Team Member, You Will:
  • Promptly and accurately process guest orders
  • Actively promote and sell car washes and convenience store items
  • Maintain our store, car wash, and grounds for all guests needs

What We Expect From a Quality Customer Service Team Member:
  • Go the extra mile to exceed guest expectations
  • Enjoy actively engaging with guests
  • Organized and enjoy working in and maintaining a clean environment
  • Enjoy staying busy and completing all job duties as assigned

Incentives of our positions:
Attendance Incentives ($2.00 EXTRA per hour for being on time and not calling off of work),
Free Car Wash's for Full Time and Part Time Team Members!
$25.00 Gift Card for Part Time Team Member per month
$50.00 Gift Card for Full Time Team Member per month
Excellent Benefits We Offer:
  • Medical (Full Time Team Members, 31+ hours per week)
  • Dental
  • Vision
  • 401K with Company Match
  • Accident and Life Insurance

COLLEGE STUDENTS: Some positions may be flexible for the right person/s; let us know what you're looking for! Do you have specific days off and weekends free?
  • Assist in keeping the location neat, clean, and ready to serve our guests
  • Be engaged in team and family environment

We are a drug-free company. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner. (Must be a minimum of 16 years of age.)

Apply