ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in Columbus, MS

C Spire

Account Service Representative

West Point, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

Jack Marshall Foods, Inc.

Customer Service

Columbus, MS

$15.75 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Jack Marshall Foods, Inc.

Customer Service

Columbus, MS

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

C Spire

Account Service Representative

Starkville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

C Spire

Account Service Representative

Columbus, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

C Spire

Account Service Representative

Starkville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

C Spire

Account Service Representative

Columbus, MS

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

Pizza Hut

Customer Service

West Point, MS · On-site

$13.50 - $18.25/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

previous page

Showing results 41-60

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Columbus, MS

Entry Level Insurance Customer Service Representative information

See Columbus, MS salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level insurance customer service representative in Columbus, MS is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Columbus, MS?

For Entry Level Insurance Customer Service Representative jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Columbus, MS look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Columbus, MS with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Columbus, MS as of June 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,206 per year, or $18.4 per hour.

Account Service Representative

Cspire_telapex

West Point, MS

$50K/yr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

"Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.
As an Account Service Representative, you'll be on the front line of C Spire's customer experience in one of our retail locations. You'll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.

Responsibilities:

What You Will Do

  • Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities-averaging over $50,000 annually in total compensation.

  • Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.

  • Deliver exceptional customer service with integrity and enthusiasm in every interaction.

  • Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.

  • Leverage C Spire's investment in your future-advance through our management training programs or grow where you are with ongoing retail development support.

  • Represent the C Spire brand with professionalism, passion, and drive.

Qualifications:

What You Will Bring

You'll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.

In addition to that, we require:

  • One year of customer service or sales experience or a bachelor's degree or equivalent.

  • Excellent communication skills.

  • A passion for technology and a commitment to staying current on new devices and plans.

  • Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.

  • We will give special consideration to candidates who have:

  • Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.

  • A proven track record of hitting goals and advancing professionally.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

  • Competitive Compensation Package

  • Blue Cross Blue Shield Health Insurance

  • Tuition Assistance Programs

  • Complimentary Wireless Service & Device*

  • 401k Match

  • Teladoc Telemedicine

  • WellBeacon Wellness Program

  • Paid Talent Referral Opportunities

  • Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Apply