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Entry Level Insurance Customer Service Representative Jobs in Jackson, MS

QCHI

Customer Service Representative

Jackson, MS · On-site

$13.50/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

LB Capital Inc.

Customer Service Representative (CSR)

Pearl, MS · On-site

$13.75 - $18.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Q5 Connections

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

Customer Service Representative Jackson, Mississippi, United States $ 11.00 - 13.00 (US Dollar) About the job Customer Service Representative We are seeking a Customer Service Agent to join our team!

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Pearl, MS

$13.75 - $18.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

David's Bridal, LLC.

Customer Service Rep

Madison, MS · On-site

$11.20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury * 401K Program

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Jackson, MS

Entry Level Insurance Customer Service Representative information

See Jackson, MS salary details

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$23

How much do entry level insurance customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level insurance customer service representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Jackson, MS? For Entry Level Insurance Customer Service Representative jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Jackson, MS look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Jackson, MS with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Jackson, MS as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.
Customer Service Representative

Customer Service Representative

QCHI

Jackson, MS • On-site

$13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Car Title Loans is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This position will work at Store 4523 located at 1500 University Blvd Ste C Jackson, MS 39204.
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation/Car Title Loans) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Car Title Loans and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings, Car Title Loans and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation / Car Title Loans is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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