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Entry Level Insurance Customer Service Representative Jobs in Meridian, MS

YourCNB

Customer Service Representative (Teller)

Meridian, MS · On-site

$15.75 - $21.25/hr

Customer Service Representative Supervisor Summary/Objective The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service ...

Dollartree

Customer Service Representative

Collinsville, MS · On-site

$15.75 - $21.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Representative

Collinsville, MS · On-site

$15.75 - $21.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

The Boyd Group

Collison CSR

Meridian, MS · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

Gerber Collision & Glass

Collison CSR

Meridian, MS · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Collison CSR

Meridian, MS · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Collison CSR

Meridian, MS

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience ... They manage working relationships with customers and insurances companies while providing all ...

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Meridian, MS

Entry Level Insurance Customer Service Representative information

See Meridian, MS salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level insurance customer service representative in Meridian, MS is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Meridian, MS? For Entry Level Insurance Customer Service Representative jobs in Meridian, MS, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Meridian, MS look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Meridian, MS are:
What cities near Meridian, MS are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Meridian, MS with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Customer Service Representative (Teller)

Customer Service Representative (Teller)

YourCNB

Meridian, MS • On-site

$15.75 - $21.25/hr

Other

Posted 9 days ago

Job description

Customer Service Representative I

Classification: Non-Exempt

Reports to: Customer Service Representative Supervisor

Summary/Objective

The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establishes relationships with customers and provides services that help customers achieve their financial dreams.

Essential Functions

  • Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
  • Adheres to the bank's Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank.
  • Safeguards the bank's assets by efficiently operating a cash drawer while following the bank's policies and procedures and adhering to the Bank Operations Manual.
  • Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports.
  • Continued education of regulations, policies, procedures and product knowledge.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Frequent repetitive movements of the hands and fingers are required. This position requires manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds. This position requires maneuvering around the branch, bending, and stooping as necessary. Specific vision abilities required include close vision and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours vary according to the branch location. May include Saturdays.

Travel

Minimal travel is expected for this position with the exception of float CSRs.

Required Education and Experience

  • High School graduate or GED.
  • Working knowledge of computer software.
  • High energy with strong interpersonal, oral and written communication skills.
  • Works well in a team environment.

Preferred Education and Experience

  • Customer service, cash handling or sales experience.

AAP/EEO Statement

Citizens National Bank is an equal employment opportunity employer and complies with all applicable laws and regulations regarding affirmative action and equal opportunity and does not illegally discriminate against anyone protected by law because of that person's race, creed, color, age, sex, sexual orientation, gender identity, national origin, religion, status as an individual with a disability, or protected veteran status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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