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Entry Level Insurance Customer Service Representative Jobs in Columbus, MS

Domino's

Customer Service Rep(05962) - 101 MS-12

Starkville, MS · On-site

$14.25 - $19.50/hr

... insurance available if CSR averages 30 or more hours per week during a designated 12 month measurement period. Qualifications HOW CAN YOU QUALIFY? • You must be 16 years of age or older (with a ...

C Spire

Account Service Representative

West Point, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Blue Cross Blue Shield Health Insurance * Tuition Assistance Programs * Complimentary Wireless ...

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Entry Level Insurance Customer Service Representative information

See Columbus, MS salary details

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$18

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level insurance customer service representative in Columbus, MS is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Columbus, MS?

For Entry Level Insurance Customer Service Representative jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Columbus, MS look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Columbus, MS with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Columbus, MS as of June 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,206 per year, or $18.4 per hour.

Customer Service Rep(05962) - 101 MS-12

Domino's Pizza

Starkville, MS • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision

Re-posted yesterday

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,933 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description

Spring is on the way! What's better than great pay?!

Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is "Less Stress, More Success!

Job Description
  • As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
  • As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.

WHAT DO CSRs DO?

Provide a fun, happy, and exciting environment for our Customers while taking orders.

Uphold and represent a rock-solid brand image.

Ensure our stores are kept clean and sanitized for our Team and Customers.

Get into the action and make perfect product all the time. Learn organizational and inventory skills.

Provide amazing Customer service.

Execute time management skills and the ability to multi-task in a competitive work environment.

Help be part of the pizza industry that is leading in technology by using the most advanced equipment.

Demonstrate your own style while working in a diverse work environment.

The ability to take ownership in resolving problems.

Operate all equipment inside the store.

WHAT'S IN IT FOR YOU?

Join a winning Team who is the best pizza company in the world & in every neighborhood!

Work flexible fun hours and enjoy great product discounts.

This is the first step for many to owning your own Dominos store.

Learn team building and problem-solving and develop your skills for the future.

Opportunity to give back to the community through partnerships and donations.

Variable hourly (meaning hours vary by week) position with competitive pay.

Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 12 month measurement period.

Qualifications

HOW CAN YOU QUALIFY?

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

Strong communication and basic math skills to count change.

Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Apply on jobs.dominos.com

Additional Information

All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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