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Entry Level Insurance Customer Service Representative Jobs in Minnesota

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

... CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have ... Valid state driver's license & ability to be insured through RMC liability insurance required ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

... CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have ... Valid state driver's license & ability to be insured through RMC liability insurance required ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

... CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have ... Valid state driver's license & ability to be insured through RMC liability insurance required ...

Rochester Collision Center

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

... CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have ... Valid state driver's license & ability to be insured through RMC liability insurance required ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Minnesota

Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level insurance customer service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Minnesota?

For Entry Level Insurance Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities in Minnesota with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Insurance Agency Customer Service and Administrative Representative

First Bank Blue Earth

Blue Earth, MN • On-site

$19 - $24/hr

Full-time

Posted 3 days ago

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Job description

First Insurance Agency is seeking a friendly, organized, and customer-focused Customer Service Representative to join our team. This position provides support to our insurance customers and agents through excellent customer service, bookkeeping assistance, policy servicing, and insurance quoting activities.

Position Summary

The Customer Service Representative will serve as a primary point of contact for customers, assisting with insurance-related inquiries, policy changes, billing questions, and general office support. The ideal candidate will hold a Property & Casualty (P&C) license and a Life and/or Health license, or be willing to obtain the required licenses upon hire.

Responsibilities

  • Answer incoming phone calls and assist customers with insurance questions and requests.
  • Provide outstanding customer service to policyholders and prospective clients.
  • Process policy changes, renewals, endorsements, and other insurance transactions.
  • Assist with quoting personal and commercial insurance lines within licensing authority.
  • Maintain accurate customer records and documentation.
  • Perform bookkeeping and administrative duties for the agency.
  • Assist with billing inquiries and payment processing.
  • Coordinate with insurance carriers and agents regarding customer accounts.
  • Support daily office operations and other duties as assigned.

Qualifications

  • Property & Casualty Insurance License preferred.
  • Life and/or Health Insurance License preferred.
  • Willingness to obtain required insurance licenses if not currently licensed.
  • 1-2 years of experience in an office, administrative, customer service, banking, or insurance environment preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency with Microsoft Office applications and general computer skills.
  • Attention to detail and commitment to providing exceptional customer service.

Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance


Work Location: In person