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Entry Level Insurance Customer Service Representative Jobs in Eagan, MN

Valley Agencies

License Insurance CSR

Hudson, WI · On-site

$45K - $55K/yr

Prior experience servicing both Personal and Commercial lines of insurance. * Strong math skills. * Previous customer service experience. * Dependable. * Strong interpersonal and customer relations ...

Valley Agencies

License Insurance CSR

Hudson, WI · On-site

$45K - $55K/yr

Prior experience servicing both Personal and Commercial lines of insurance. * Strong math skills. * Previous customer service experience. * Dependable. * Strong interpersonal and customer relations ...

Valley Agencies, Inc.

License Insurance CSR

Hudson, WI · On-site

$45K - $55K/yr

Prior experience servicing both Personal and Commercial lines of insurance. * Strong math skills. * Previous customer service experience. * Dependable. * Strong interpersonal and customer relations ...

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Eagan, MN

Entry Level Insurance Customer Service Representative information

See Eagan, MN salary details

$10

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level insurance customer service representative in Eagan, MN is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Eagan, MN?

For Entry Level Insurance Customer Service Representative jobs in Eagan, MN, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Eagan, MN look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Eagan, MN are:

What cities near Eagan, MN are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Eagan, MN with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Eagan, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,870 per year, or $19.2 per hour.

License Insurance CSR

Valley Agencies

Hudson, WI • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Valley Agencies seeks motivated individuals to help our clients and community achieve more. It's a formula that has worked for over 100 years serving the St Croix Valley community. As guides, we work alongside our clients every step of the way, helping them achieve more because we believe achievement is more than a transaction; it's a journey.
And this is the same philosophy that extends to our team. By building a culture of care and commitment, we do more to help our employees achieve more. Focusing on development and career growth, we look to guide our employees on their career journey by providing resources to build and strengthen skills as well as actively give back and support our community through volunteer outreach and engagement.
We look forward to welcoming you to our team, so we achieve more, together.
Join the Valley Agencies team!
Performance Standards:
This key customer contact position must deliver outstanding customer service to all clients and other Valley Agencies employees. There is frequent contact with these individuals to service and grow the agency's business, address needs and questions, and process the position's work. The person in this position will be responsible for:
  • Screening and responding to calls, voicemails, correspondence, emails, and faxes while understanding priorities and taking appropriate action.
  • Working closely with clients to understand and resolve their information, servicing, and insurance needs.
  • Recommending the appropriate insurance products and services based on a client's identified insurance needs and cross-selling/referring other useful financial products and services to these clients based on additional uncovered needs.
  • Processing new business, endorsements, renewals, billings, binders, certificates, and claims.
  • Answering insurance company inquiries.
  • Solving problems.
  • Communicating accurately and professionally in a positive and friendly manner.
  • Composing correspondence for self and others using knowledge of various issues. Designing and producing presentation materials as needed.
  • Filing, preparing, and tracking client contact information.
  • Coordinating the production and distribution of a variety of reports.
  • Providing general administrative support, including copying, mailing, faxing, filing, and scanning.
  • Ensuring proper organization, retrieval, and storage of online files.
  • Responding to requests for information from producers, including locating files, marketing materials, phone numbers, and miscellaneous information.
  • Providing backup to other CSRs during absences and periods of peak workload.
  • Maintaining property-casualty and life-health licenses.
  • Adhering to continuing education requirements.
  • Keeping abreast of new products, sales techniques, and industry changes.
  • Performing other related duties as directed.

Full-Time Schedule:
Monday - Friday 8 a.m. - 4:30 p.m.
Requirements
Requirements
  • High School graduate or equivalent work experience.
  • Licensed insurance agent, all lines, or able to become licensed within 30 days.
  • Prior experience working for an Independent Insurance Agency.
  • Prior experience servicing both Personal and Commercial lines of insurance.
  • Strong math skills.
  • Previous customer service experience.
  • Dependable.
  • Strong interpersonal and customer relations skills.
  • Friendly, outgoing communication style. Ability to communicate clearly with customers.
  • Persuasive selling style.
  • Excellent verbal and written communication skills.
  • Analytical and problem-solving skills.
  • Strong organizational skills.
  • Intermediate Microsoft Office Outlook and Word experience and strong computer skills.
  • Ability to develop and maintain a cooperative and harmonious relationship with various people. Team player
  • Ability to provide accurate, high-quality work. Detail-oriented.
  • Ability to respond to requests effectively and efficiently.
  • Ability to multitask.

Preferred Knowledge, Skills, and Experience:
  • Some college or vocational education with a business emphasis in the financial services industry is a plus.
  • Property-casualty and life-health insurance license.
  • Prior AMS experience is a plus.

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Sick time off
  • Paid training
  • Profit sharing

Supplemental pay types:
  • Bonus pay
  • Commission pay

Equal Opportunity Employer. At Valley Agencies, diversity is embraced. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, veteran status, disability, or any other legally protected status. Please let us know if you have a disability or special need that requires accommodation.
Salary Description
$45,000 - $55,000 annually

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