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Entry Level Home Inbound Call Center Jobs (NOW HIRING)

MCI

Inbound Call Center Agent

San Fernando, CA · On-site

We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact ...

MCI

Overview Work From Home Inbound Contact Centre Agent at MCI. Remote work-at-home opportunity in ... Previous outbound sales or call center experience preferred. Excellent verbal communication and ...

MCI

Inbound Call Center Agent

Killeen, TX · On-site

We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact ...

Syra Health

Inbound Call Center Rep

Indianapolis, IN · On-site

SH-944- Inbound Call Center Rep, Indiana. OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

Inbound Call Center Representative Location: 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client: State of IN Type: W2 (with all inclusive) Must complete a 5-day training on health insurance for ...

Talkdesk

Inbound Call Center Agent

Athens, GA · On-site

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

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How much do entry level home inbound call center jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Home Inbound Call Center vs Entry Level Customer Service Representative?

AspectEntry Level Home Inbound Call CenterEntry Level Customer Service Representative
Work EnvironmentHome-based, remote setupOffice or remote, depending on employer
Required SkillsCommunication, basic tech skills, patienceCommunication, problem-solving, product knowledge
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageCall centers, telecommunication companiesRetail, service, tech industries

Entry Level Home Inbound Call Center roles focus on handling customer calls remotely from home, often with minimal certifications. Entry Level Customer Service Representatives may work in various settings, including offices or remotely, and often require broader product or service knowledge. Both roles involve communication skills but differ mainly in work environment and industry focus.

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What are the most commonly searched types of Home Inbound Call Center jobs? The most popular types of Home Inbound Call Center jobs are:
What states have the most Entry Level Home Inbound Call Center jobs? States with the most job openings for Entry Level Home Inbound Call Center jobs include:
Entry Level Home Inbound Call Center jobs near you
IN-DOR-Inbound Call Center

IN-DOR-Inbound Call Center

Lorven Technologies

Indianapolis, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role: IN-DOR-Inbound Call Center Job Id - (799294)
Location: DOR 100 N. Senate Ave., STE 105 Indianapolis, IN
Job description:
IN-DOR-Inbound Call Center
A Day in the Life:
  • Enjoys learning about a variety of the Department of Revenue Tax procedures including tax filing and payment requirements.
  • Provides Best in Class Customer Service to taxpaying customers by phone in a fast-paced call center environment.
  • Applies knowledge acquired in training and utilizes resources to analyze and solve problems.
  • Responds to a variety of tax types inquiries.
  • Access data utilizing basic computer skills.
  • Communicates professionally using correct grammar, spelling & punctuation.
  • Complies with all ethical and confidentiality requirements.

What You'll Need for Success:
  • High School Diploma/GED
  • High-energy - Optimism - Teamwork -Collaboration
  • Someone who provides open, honest, and positive communication.
  • A continuous learning and improvement - let's get better every day ... together approach.
  • A team member who speaks up if you don't understand or need more information.
  • Proven ability to provide customer service by telephone in a high-volume call center.
  • Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
  • Ability to analyze, research and problem-solve using various resources.
  • Ability to learn to learn, understand, and apply ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.
Difficulty of Work:
The Call Center customer service representative must use analytical skills to determine the customer's needs and apply the procedures to communicate the resolution and accurately resolve the customer issues
Responsibility:
The Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana by providing professional, and accurate customer service . Tax knowledge is helpful but not required.
Personal Work Relationships:
This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Physical Effort:
This role performs work in an environment where sitting for extended periods of time could be expected.
Working Conditions:
This role performs work in a standard call center environment responding to back-to-back calls and adhere to scheduled break and lunch hours.
Competencies:
• Communicating Effectively, professionally, accurately
• Delivering High Quality Work
• Critical Thinking
• Managing Time
Skill matrix:
High school diploma or GED.
Required
Strong customer service related experience, preferably in a professional environment.
Required
1
Years
Experience adhering to ethical and confidentiality requirements
Required
1
Years
Excellent verbal communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
Required
Strong analytical ability to analyze and research tax related inquiries.
Required
Prior experience in a fast-paced call center environment.
Desired
Knowledge of tax regulations.
Desired
Associates or Bachelors Degree in accounting, finance, or related field.
Desired
Lorven technologies logo

About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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