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Entry Level Home Inbound Call Center Jobs in Phoenix, AZ

The incumbent will complete inbound and outbound calls and take appropriate action based on ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... Previous home health and care management experience preferred. Benefits * Opportunity to work in a ...

Receive inbound calls, may require outbound calls depending on department. * Update patient data ... Must have active internet already installed and the ability to work from home. * Ability to multi ...

Be Seen First

Job Summary We are hiring Outbound Call Center Representatives to support healthcare operations for ... In this role, you will handle high-volume inbound/Outbound calls from providers and members, assist ...

Call Center Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions, Inbound Donor Services positions, as ...

Call Center Associate

Mesa, AZ · On-site

$16.15 - $17.65/hr

The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions, Inbound Donor Services positions, as ...

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Entry Level Home Inbound Call Center information

See Phoenix, AZ salary details

$12

$17

$22

How much do entry level home inbound call center jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level home inbound call center in Phoenix, AZ is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Home Inbound Call Center vs Entry Level Customer Service Representative?

AspectEntry Level Home Inbound Call CenterEntry Level Customer Service Representative
Work EnvironmentHome-based, remote setupOffice or remote, depending on employer
Required SkillsCommunication, basic tech skills, patienceCommunication, problem-solving, product knowledge
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageCall centers, telecommunication companiesRetail, service, tech industries

Entry Level Home Inbound Call Center roles focus on handling customer calls remotely from home, often with minimal certifications. Entry Level Customer Service Representatives may work in various settings, including offices or remotely, and often require broader product or service knowledge. Both roles involve communication skills but differ mainly in work environment and industry focus.

What are the most commonly searched types of Home Inbound Call Center jobs in Phoenix, AZ? The most popular types of Home Inbound Call Center jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Entry Level Home Inbound Call Center jobs? Cities near Phoenix, AZ with the most Entry Level Home Inbound Call Center job openings:
Infographic showing various Entry Level Home Inbound Call Center job openings in Phoenix, AZ as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $35,795 per year, or $17.2 per hour.

Full-time

Medical, PTO

Re-posted 24 days ago


Job description

Are you ready to be the calm in the storm, the trusted voice that turns challenges into solutions, and the professional who ensures every customer interaction leaves a lasting impression? Join our HVAC team as an Inbound Customer Experience Specialist, where your communication skills, empathy, and problem-solving abilities will shine. This isn’t just a job; it’s your chance to become the heart of our company’s operations while making a tangible difference in people’s lives.

The Role

Every day, customers reach out to us, each with a unique story. Whether they’re frustrated with a broken HVAC system, upset about a delay, or simply grateful for the comfort we’ve provided, you’ll be the first point of contact. Your mission? To transform every call into an opportunity to deliver exceptional service, build trust, and create loyal customers.

Key Responsibilities

  • Handle incoming calls from customers with professionalism, empathy, and efficiency.
  • Calmly de-escalate tense or emotionally charged situations, offering thoughtful solutions.
  • Actively listen to and address customer needs, whether they’re upset, confused, or delighted.
  • Coordinate service appointments, provide updates, and troubleshoot basic HVAC-related issues.
  • Document customer interactions and ensure accurate records for seamless follow-up.
  • Represent the company’s values of reliability, integrity, and excellence in every interaction.

What Makes This Role Exceptional

  • Be a Hero: HVAC systems are vital to comfort and safety. Your expertise and responsiveness can truly make a difference, often turning a customer’s day around.
  • Master the Art of Communication: You’ll develop advanced interpersonal skills as you navigate complex situations and connect with people from all walks of life.
  • Enjoy Job Security: The HVAC industry is essential, and your role as the face of our company ensures you’ll always be in demand.
  • Grow With Us: With extensive training and development opportunities, this role is your first step toward a fulfilling career in a growing industry

What’s In It For You?

  • Comprehensive benefits package, including health insurance, paid time off, and more.
  • A supportive team environment where your voice matters.
  • The satisfaction of knowing you’ve helped someone with every call you take.
  • Continuous training to build your technical knowledge and customer service expertise.

What It Takes to Succeed

  • Thrive under pressure and maintain composure in difficult conversations.
  • Are natural problem-solvers who think on their feet.
  • Have excellent communication skills, both verbal and written.
  • Are empathetic, patient, and genuinely care about helping others.
  • Can juggle multiple tasks while maintaining attention to detail.
  • Are eager to learn and adapt in a fast-paced environment.

Why HVAC? The HVAC industry is the lifeblood of modern living, providing comfort and safety to homes and businesses everywhere. As an Inbound Customer Experience Specialist, you’ll play a crucial role in ensuring our customers stay cool in the summer, warm in the winter, and satisfied all year round.

Are You Ready to Make an Impact? If you’re someone who can turn frustration into gratitude, stress into relief, and problems into solutions, we want you on our team. Apply today and take the first step in a career that’s as rewarding as it is challenging. Together, we’ll redefine what exceptional customer service means in the HVAC industry.