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Entry Level Home Inbound Call Center Jobs in Phoenix, AZ

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

The incumbent will complete inbound and outbound calls and take appropriate action based on ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

This is an entry-level job and is perfect for someone who wants to get their foot in the door into ... Engage with warm leads through inbound and outbound calls * Build rapport quickly and identify ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... Previous home health and care management experience preferred. Benefits * Opportunity to work in a ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... Previous home health and care management experience preferred. Benefits * Opportunity to work in a ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... Previous home health and care management experience preferred. Benefits * Opportunity to work in a ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

... inbound calls from patients and providers. * Effectively communicates and sells the value of ... Previous home health and care management experience preferred. Benefits * Opportunity to work in a ...

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All JobsHome Inbound Call Center JobsEntry Level Home Inbound Call Center JobsEntry Level Home Inbound Call Center Jobs in Phoenix, AZ

Entry Level Home Inbound Call Center information

See Phoenix, AZ salary details

$12

$17

$22

How much do entry level home inbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level home inbound call center in Phoenix, AZ is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Home Inbound Call Center vs Entry Level Customer Service Representative?

AspectEntry Level Home Inbound Call CenterEntry Level Customer Service Representative
Work EnvironmentHome-based, remote setupOffice or remote, depending on employer
Required SkillsCommunication, basic tech skills, patienceCommunication, problem-solving, product knowledge
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageCall centers, telecommunication companiesRetail, service, tech industries

Entry Level Home Inbound Call Center roles focus on handling customer calls remotely from home, often with minimal certifications. Entry Level Customer Service Representatives may work in various settings, including offices or remotely, and often require broader product or service knowledge. Both roles involve communication skills but differ mainly in work environment and industry focus.

What are the most commonly searched types of Home Inbound Call Center jobs in Phoenix, AZ?

The most popular types of Home Inbound Call Center jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entry Level Home Inbound Call Center jobs?

Cities near Phoenix, AZ with the most Entry Level Home Inbound Call Center job openings:

Entry Level Home Inbound Call Center jobs near you
Infographic showing various Entry Level Home Inbound Call Center job openings in Phoenix, AZ as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $35,795 per year, or $17.2 per hour.

Inbound Call Center Representative - Medical Offices

Valle Del So

Phoenix, AZ • On-site

$15.50 - $19.75/hr

Full-time

Re-posted 18 days ago

Job description

Join Our Team
At Valle del Sol, we believe that every patient interaction is an opportunity to make a positive impact. As a Patient Engagement Specialist, you will serve as the first point of contact for patients, community partners, and referral sources, helping individuals access high-quality, integrated healthcare services. If you are passionate about customer service, enjoy helping others, and thrive in a fast-paced environment, we encourage you to apply.
Position Summary
The Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community partners with scheduling appointments, obtaining information about services, and addressing questions or concerns. This role performs a variety of administrative and clerical duties while coordinating referrals and supporting access to primary care, behavioral health, and psychiatric services.
Essential Responsibilities
Patient Scheduling & Referral Management
  • Schedule appointments for primary care, behavioral health, and psychiatry services.
  • Process referral and intake requests according to referral source contracts and organizational procedures.
  • Complete required referral documentation in NextGen.
  • Obtain and evaluate necessary information to ensure timely and efficient processing of referrals and requests.
  • Coordinate referrals and inquiries with internal departments to facilitate patient access to care.
  • Verify AHCCCS and private insurance eligibility through online systems and telephone verification.
  • Complete all required demographic information during scheduling and registration processes.
Customer Service & Call Management
  • Answer inbound calls professionally and courteously.
  • Respond to patient, customer, and referral source inquiries, requests, and complaints.
  • Provide information regarding available services, appointment availability, and scheduling options.
  • Route calls to appropriate departments and resources.
  • Follow up on complex customer inquiries as needed.
  • Identify and escalate priority issues to the Call Center Supervisor.
  • Maintain a high level of customer service for patients, staff, and community partners.
Documentation & Administrative Support
  • Document customer interactions, concerns, and actions taken accurately and timely within the electronic health record.
  • Maintain confidentiality in accordance with HIPAA and organizational policies.
  • Perform general clerical and administrative duties as assigned.
  • Assist with oral and written Spanish/English interpretation and translation when bilingual skills are available.
Professionalism & Organizational Support
  • Meet organizational standards for attendance, punctuality, and reliability.
  • Adhere to scheduled shifts, break periods, and time-off procedures.
  • Participate in training and professional development opportunities to support integrated healthcare delivery.
  • Support Valle del Sol's mission through collaboration, professionalism, and patient-centered service.
  • Perform other duties as assigned.
Qualifications
Required
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Customer service, call center, medical office, healthcare scheduling, or related experience.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficiency with Microsoft Office and electronic record systems.
  • Excellent organizational, problem-solving, and interpersonal skills.
  • Ability to maintain confidentiality and professionalism.
Preferred
  • Experience working in a healthcare, behavioral health, or community health setting.
  • Knowledge of medical terminology.
  • Experience with NextGen or similar electronic health record systems.
  • Bilingual English/Spanish skills.

At Valle del Sol, we are committed to providing culturally responsive, integrated healthcare services that improve the health and well-being of the communities we serve. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful difference in the lives of our patients every day.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at VdSHR@valledelsol.com.
The pay range for this role is:
18.50 - 21.50 USD per hour (3877)

Apply