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Entry Level Helpdesk Jobs in Macon, GA (NOW HIRING)

IBG Partners

Entry Level Business Development

Macon, GA · On-site

$60K - $90K/yr

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

Nexx 1 Marketing

Assistant Manager Trainee

Macon, GA · On-site

Our Expanding Firm is currently looking to train 3 Entry Level Managers / Assistant Manager Trainees to help oversee our client's locations and help with the expansion goals for this year and into ...

Nexx 1 Marketing

Assistant Manager Trainee

Macon, GA · On-site

Our Expanding Firm is currently looking to train 3 Entry Level Managers / Assistant Manager Trainees to help oversee our client's locations and help with the expansion goals for this year and into ...

Stellantis

Entry Level Cost Engineer

Macon, GA · On-site

Provide idea generation and cost support during vehicle development to help achieve cost targets (Design‑to‑Cost) * Support purchasing during supplier negotiations by completing gap analyses of ...

Stellantis

Entry Level Cost Engineer

Macon, GA · On-site

Provide idea generation and cost support during vehicle development to help achieve cost targets (Design‑to‑Cost) * Support purchasing during supplier negotiations by completing gap analyses of ...

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Entry Level Helpdesk information

See Macon, GA salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level helpdesk in Macon, GA is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Macon, GA?

The most popular types of Helpdesk jobs in Macon, GA are:

What cities near Macon, GA are hiring for Entry Level Helpdesk jobs?

Cities near Macon, GA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Macon, GA as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,183 per year, or $22.2 per hour.

Entry Level Business Development

IBG Partners

Macon, GA • On-site

$60K - $90K/yr

Full-time

Re-posted 3 days ago

Job description

Why Work Here?
“Make an impact on the community and be in charge of your schedule... all while making a great income!”

Our organization is experiencing incredible success this year (>100% growth!) and looking for a highly-driven and passionate Sales Representative to join us in the fun. As an outside sales and business-to-business sales role you will be able to enjoy the personal interaction and flexibility that most people are looking for right now. Training is provided for entry-level candidates who are driven and teachable enough to learn our business quickly. Our consistent growth has also created an opportunity to fast track experienced sales professionals into a leadership role.

THIS IS IS A CAREER, NOT JUST A JOB


Take Ownership of Your Career & Your Future Does This Sound Like You?

  • You're a self-starter who thrives on independence and setting your own goals.

  • You're motivated to build your career, grow professionally, and take control of your future.

  • You naturally build relationships and enjoy helping others—especially through difficult times.

  • You're driven to succeed, achieve financial independence, and advance quickly.

  • You want to make a great income while also making a positive impact through your work.

Why Infinity Business Group?

At Infinity Business Group, we offer a unique opportunity to own your career and make a meaningful impact. You'll help individuals and families through life's toughest challenges, offering financial protection during medical crises. Our uncapped, results-based system lets you set your own goals and advance at your own pace, with no limits to your success.

What You'll Do:

  • Connect with business owners and decision-makers to provide unique, industry-leading benefits.

  • Build relationships with individuals and families, offering peace of mind through financial protection.

  • Set your own schedule and work independently (no evenings or weekends required).

  • Quick leadership opportunities—step into a leadership role within 3 months if you're ready.

We're Looking for People Who:

  • Are self-motivated, take initiative, and love to work both independently and within a team.

  • Have a passion for helping others, especially during difficult times.

  • Want unlimited growth potential and are driven to succeed.

  • Are coachable and eager to learn from a proven, successful business model.

What We Offer:

  • First-year earnings potential: $60,000–$90,000+

  • Three-year earnings potential: $120,000–$160,000+

  • Quick advancement: Leadership opportunities as soon as 3 months in.

  • Bonuses: Monthly cash ($250–$3,000) & quarterly stock ($2,000)

  • Flexible schedule: No evenings or weekends required.

  • Comprehensive training and ongoing professional development.

  • Recognition & rewards: Company-paid international trips, incentives, and awards.

Ready to Own Your Future?

If you're a self-starter looking for a career where you control your success and have the opportunity to help others in meaningful ways, we want to talk to you!

Learn more and apply today: https://www.ibgfhl.com/career.html