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Entry Level Helpdesk Jobs in Macon, GA (NOW HIRING)

Machine Helper

Warner Robins, GA · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Retirement

  • PTO

MACHINE HELPER SUMMARY Responsible for all activities associated with helping operators on all ... This is an entry level, hourly position where advancement in operations is expected. Must be able ...

Entry Level Insurance Agent

Macon, GA · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

We specialize in supplemental health insurance, helping families and small businesses protect what matters most, and we want people ready to step up and perform. We're expanding fast and looking for ...

Machine Helper

Warner Robins, GA · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Retirement

  • PTO

MACHINE HELPER SUMMARY Responsible for all activities associated with helping operators on all ... This is an entry level, hourly position where advancement in operations is expected. Must be able ...

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

Entry Level & Licensed Insurance Agents

Macon, GA · On-site

  • Medical

  • Life

  • Retirement

Entry Level & Licensed Insurance Agents We're seeking motivated, driven individuals who are eager ... As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients ...

Entry Level & Licensed Insurance Agents

Macon, GA · On-site

  • Medical

  • Life

  • Retirement

Georgia, Macon Description & Requirements Entry Level & Licensed Insurance Agents We're seeking ... As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients ...

Our Expanding Firm is currently looking to train 3 Entry Level Managers / Assistant Manager Trainees to help oversee our client's locations and help with the expansion goals for this year and into ...

Our Expanding Firm is currently looking to train 3 Entry Level Managers / Assistant Manager Trainees to help oversee our client's locations and help with the expansion goals for this year and into ...

Showing results 21-40

Entry Level Helpdesk information

See Macon, GA salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level helpdesk in Macon, GA is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Macon, GA?

The most popular types of Helpdesk jobs in Macon, GA are:

What cities near Macon, GA are hiring for Entry Level Helpdesk jobs?

Cities near Macon, GA with the most Entry Level Helpdesk job openings:

Infographic showing various Entry Level Helpdesk job openings in Macon, GA as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,183 per year, or $22.2 per hour.

Machine Helper

Pratt Industries

Warner Robins, GA • On-site

$13.50 - $17/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago


Pratt Industries rating

7.5

Company rating: 7.5 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

44th of 119 rated packaging manufacturers


Job description

MACHINE HELPER

SUMMARY

Responsible for all activities associated with helping operators on all machines including setup, operation, cleanup, and recommending improvements to operations.
This is an entry level, hourly position where advancement in operations is expected. Must be able to work overtime including some weekend work. Must have good attendance. Currently hiring for 2nd & 3rd shift openings. You will train on 1st then go to the off-shift.

DUTIES AND RESPONSIBILITIES

Can include but are not limited to:

  • Set-up rails, print, and die cut section on converting machine accurately in accordance with proper setup techniques.
  • Inspect all dies before and after the run to ensure that any necessary repairs are made before the next run.
  • Ensure all bolts for cutting dies are in place and tightly secured.
  • Monitor box quality, including, but not limited to, loose liner, warp, correct size, and print.
  • Maximize the utilization of equipment by operating the machinery at available capacity and speed.
  • Cross-train on other machines.
  • Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data, Machine Operational Status, Safety Data, Quality Data.
  • Turn in maintenance work orders to supervision for needed repairs. Be proactive in the maintenance of equipment.
  • Switch duties with other operators as necessary.
  • Comply with all company policies and procedures, including safety and maintaining good housekeeping.
  • Read and follow instructions on factory masters.
  • Take correct printing dies to press department machines.
  • Pick up all printing dies from press department machines and return to die room after order is complete.
  • Wash all dirty printing dies, remove tape, and band type.
  • Inspect all incoming dies for any necessary repairs. Glue and seal loose dies returned from machines.
  • Replace printing dies in proper sequence on printing die rack.
  • Assist Die Mounter in pulling load tags.
  • Sort and file load tags.
  • Adheres to the production schedule. Makes recommendations for optimizing the schedule to meet cost, quality and service goals.Reports any unusual scheduling issues to the Supervisor.
  • Additional duties may be assigned by management.

EDUCATION and/or EXPERIENCE
High school diploma or GED.
Experience within a manufacturing or production environment is preferred.

LANGUAGE SKILLS
Able to read and follow instructions on factory masters.

MATHEMATICAL SKILLS
Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving one or more concrete variables in standardized situations.

TECHNICAL SKILLS
The individual must have a working knowledge of the following:

  • Equipment design and capabilities that can be translated into efficient operation.
  • Product layouts and production specifications
  • Product quality specifications
  • Quality standards

CERTIFICATES, LICENSES, REGISTRATIONS
May be required to maintain a current Lift Truck Operator License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must be able to lift up to 50 pounds. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration. The noise level in the work environment is usually loud.

Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 10,000 highly-skilled, green-collar employees dedicated to the environment and sustainability.

We provide careers where employees' needs are met first. At Pratt, you can find pride in your work, benefits built around your life and a culture focused on helping you learn, grow and thrive.

BENEFITS

  • Insurance benefits and wellness reimbursement within one month.
  • Paid holidays from day one and 401(k) with match at 3 months.
  • Paid vacation at 6 months.
  • Tuition reimbursement at one year.
  • Stability in an organization that has continued to outpace growth of the entire industry.
  • Excellent benefits package including medical, dental, STD, and a HDHP with HSA.

What Pratt Industries employees say

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