ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Augusta, GA (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Augusta, GA · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team ... In this role, you will help families find the right financial protection coverage for their needs ...

Alpine Legacy Group

Entry Level Sales Agent

Augusta, GA · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

NORLEE INVESTMENTS LLC

Electrician Helper

Augusta, GA · On-site

$14.75 - $19/hr

Position Summary Norlee Group, Inc. is seeking a highly motivated Electrical Helper to join one of ... Following all safety procedures and company protocols This role serves as an entry-level ...

NORLEE INVESTMENTS LLC

Electrician Helper

Augusta, GA · On-site

$14.75 - $19/hr

Position Summary Norlee Group, Inc. is seeking a highly motivated Electrical Helper to join one of ... Following all safety procedures and company protocols This role serves as an entry-level ...

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Augusta, GA

Entry Level Helpdesk information

See Augusta, GA salary details

$11

$20

$29

How much do entry level helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level helpdesk in Augusta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Augusta, GA?

The most popular types of Helpdesk jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Entry Level Helpdesk jobs?

Cities near Augusta, GA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Augusta, GA as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,265 per year, or $21.8 per hour.

Entry Level CMT Driller Helper

Martinez, GA • On-site

EMC Engineering Services
Civil Engineering Construction • 51 - 200 employees
Learn more about EMC Engineering Servicesexternal

Full-time

Re-posted 12 days ago

Job description

Job Title
Entry Level CMT Driller Helper
Location
Augusta - Martinez, GA 30907 US (Primary)
Education
High School
Category
Engineering, Finance, Human Resources
Job Type
Full-time
Travel
Frequent Travel Required
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The CONSTRUCTION MATERIALS TESTING (CMT) DRILLER HELPER will assist the drill crew chief in solid stem and hollow stem auger drilling techniques. On the construction site(s), the assistant will help move, set up and operate drilling rigs and all related equipment to drill holes for geotechnical exploration test borings.
Duties may include:
  • Assisting in drilling operations on construction sites.
  • Ensure that equipment is clean, maintained and mobilized as directed.
  • Loading and unloading trucks.
  • Maintaining and expediting field supplies.
  • Assist with moving drilling rig and equipment from site to site and set up.
  • Operate air pumps, water and mud pumps and equipment needed to correct problems in drilled holes caused by mechanical breakdowns or by harmful natural conditions.
  • Connecting and disconnecting the lower parts of the drill pipe when it is lowered into and raised from the hole.
  • Catching and recording samples of drilling cuttings to be analyzed.
  • Assisting in measuring test boring locations.
  • Daily travel to project sites is expected, with overnight stays when necessary to meet client schedules.
  • Perform related duties as assigned by supervisor
  • Maintain compliance with all company policies and procedures

Job Requirements
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:
  • High school diploma or GED required
  • Class A Commercial Driver's License Preferred
  • Strong verbal and written communication skills; ability to communicate in English with internal and external clients
  • Basic math skills
  • Valid driver's license required; must have satisfactory driving record in accordance with EMC fleet insurance requirements
  • Must be able to pass a background check as required by military, industrial, port, and other client sites.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Must be reliable and punctual.
  • Must follow and enforce all safety standards.

PHYSICAL REQUIREMENTS:
  • Ability to safely and successfully perform the essential job functions consistent with OSHA guidelines and directives, in conjunction with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • The job is physically demanding, requiring heavy manual lifting and carrying, walking over rough terrain; working around heavy traffic, dust, noise, fumes, moving machinery, muddy and oily drill sites and working in all weather conditions.
  • Must be able to withstand regular exposure to outdoor worksite weather conditions that may be wet and/or humid environments, with extreme cold and/or heat; sites may be moderate to moderately loud
  • Must be able to perform tasks that require long-term standing and/or repetitive motions
  • May be required to drive long distances daily
  • Must be able to regularly lift, move, or shake up to 40 pounds, frequently lift or move up to 60-80 pounds, and occasionally move more than 100 pounds
  • Must be able to talk, listen and speak clearly on telephone

Apply