ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Dallas, GA (NOW HIRING)

SS Group

Entry Level Management Associate

Atlanta, GA · On-site

$35K - $48K/yr

We specialize in developing innovative and customer-focused marketing strategies to help our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

CRU Consultants Group LLC

Be Seen First

Entry Level Account Manager

Atlanta, GA · On-site

$43K - $65K/yr (+ commission)

Exciting Opportunity: Entry-Level Account Manager Are you a highly organized, customer-focused individual with a passion for building strong relationships and helping clients succeed? If so, we're ...

CRU Consultants Group LLC

Be Seen First

Entry Level Account Manager

Atlanta, GA · On-site

$43K - $65K/yr (+ commission)

Exciting Opportunity: Entry-Level Account Manager Are you a highly organized, customer-focused individual with a passion for building strong relationships and helping clients succeed? If so, we're ...

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Dallas, GA

Entry Level Helpdesk information

See Dallas, GA salary details

$11

$20

$30

How much do entry level helpdesk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level helpdesk in Dallas, GA is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Dallas, GA?

The most popular types of Helpdesk jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Entry Level Helpdesk jobs?

Cities near Dallas, GA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Dallas, GA as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, 1% Temporary, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,503 per year, or $20.9 per hour.

Entry Level Electrical Helper

Lithia Springs, GA

IES Commercial, Inc. - DBA IES Electrical
See more jobs at IES Commercial, Inc. - DBA IES Electricalexternal

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

IES Commercial, Inc. - DBA IES Electrical, seeking full-time Entry-Level Electrical Helper in Lithia Springs, Georgia.   

Job Summary

  • Assists commercial Electricians by performing various tasks and material handling
  • Properly mounts and installs assigned work conduit, wires, and strapping as directed
  • Assists in wire pulls and other duties as directed by supervisor
  • Works from all types of ladders
  • Complies with all company and customer safety policies and procedures
  • Travel may be required.

Qualifications

  • 6 months or less recent electrical field experience
  • High School Diploma/GED
  • OSHA 10 or ability to obtain
  • Successfully pass pre-employment (post offer) background check, and MVR check when responsibilities require operating motor vehicles.

Company Overview: IES Commercial, Inc. - DBA IES Electrical, a subsidiary of IES Holdings, Inc. (IES), an equal opportunity/affirmative action employer. IES is traded on the NASDAQ under the symbol IESC. IES Commercial, Inc. operates diverse business units across the United States, each focusing on distinct market segments and geographies, with some business units operating nationally. Safety is Priority One - and our record shows it.

Benefits: 401(k) Retirement Plan with company discretionary match, flexible medical-dental-vision insurance, short-term/long-term disability insurance, basic life/AD&D insurance, paid holidays, and highly competitive pay in addition to paid-time-off. 

Apply