Helpdesk Technician
$19.25 - $26/hr
Create incident tickets and change request tickets within a ticket management tool, monitor ticket ... Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on ...
$19.25 - $26/hr
Create incident tickets and change request tickets within a ticket management tool, monitor ticket ... Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on ...
$19.25 - $26/hr
Create incident tickets and change request tickets within a ticket management tool, monitor ticket ... Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on ...
Atlanta, GA · On-site
$19.25 - $26/hr
The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues. Responsibilities: * Serve as the first point of contact for users ...
Atlanta, GA · On-site
$19.25 - $26/hr
The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues. Responsibilities: * Serve as the first point of contact for users ...
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Quick apply
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Quick apply
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Quick apply
Woodstock, GA · On-site
$20K - $35K/yr
Familiarity with Microsoft Office and ticketing/CRM systems is a plus Why Join CNR Technologies? We ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...
Atlanta, GA · On-site
$19.75 - $27/hr
DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower ... file management, and Exchange Admin tasks. * Provide hands-on and remote support for hardware ...
Quick apply
Atlanta, GA · On-site
$19.75 - $27/hr
DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower ... file management, and Exchange Admin tasks. * Provide hands-on and remote support for hardware ...
Kennesaw, GA · On-site
$45K - $65K/yr
Helpdesk Support, Desktop Support, IT Support Technician, MSP, IT Company, Help Desk, Server ... Use of the remote monitoring and management (RMM) and professional services automation (PSA ...
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Kennesaw, GA · On-site
$45K - $65K/yr
Helpdesk Support, Desktop Support, IT Support Technician, MSP, IT Company, Help Desk, Server ... Use of the remote monitoring and management (RMM) and professional services automation (PSA ...
Atlanta, GA · On-site
Job Summary The Federal Work Study - Help Desk assists Information Technology (IT) in responding to tickets related to IT services submitted by students, faculty, and staff. The student assistant is ...
Atlanta, GA · On-site
Job Summary The Federal Work Study - Help Desk assists Information Technology (IT) in responding to tickets related to IT services submitted by students, faculty, and staff. The student assistant is ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with ...
Atlanta, GA · On-site
$19.25 - $26/hr
We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with ...
Atlanta, GA · On-site
$19.25 - $26/hr
Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment.
Atlanta, GA · On-site
$19.25 - $26/hr
Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment.
Villa Rica, GA · On-site
... management of software and hardware. · Promote responsible usage and care of corporate equipment. QUALIFICATIONS REQUIRED · Effective communicator. · Ability to analyze, organize, prioritize ...
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Villa Rica, GA · On-site
... management of software and hardware. · Promote responsible usage and care of corporate equipment. QUALIFICATIONS REQUIRED · Effective communicator. · Ability to analyze, organize, prioritize ...
They will be responsible for maintaining the client's Chattanooga help desk 24X7 and working with ... Assess and Manage System Requirements and Production program fulfillment * Work with the ITP ...
They will be responsible for maintaining the client's Chattanooga help desk 24X7 and working with ... Assess and Manage System Requirements and Production program fulfillment * Work with the ITP ...
Marietta, GA · On-site
$45K - $50K/yr
... Help manage property inspections, repairs, and construction-related tasks Qualifications- **Must be fluent in English and Spanish** No prior experience required; some knowledge of property management ...
Quick apply
Marietta, GA · On-site
$45K - $50K/yr
... Help manage property inspections, repairs, and construction-related tasks Qualifications- **Must be fluent in English and Spanish** No prior experience required; some knowledge of property management ...
Marietta, GA · On-site
$45K - $50K/yr
... Help manage property inspections, repairs, and construction-related tasks Qualifications- **Must be fluent in English and Spanish** No prior experience required; some knowledge of property management ...
Quick apply
Marietta, GA · On-site
$45K - $50K/yr
... Help manage property inspections, repairs, and construction-related tasks Qualifications- **Must be fluent in English and Spanish** No prior experience required; some knowledge of property management ...
Atlanta, GA · On-site
$9/hr
About Us Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal ...
Atlanta, GA · On-site
$9/hr
About Us Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal ...
Atlanta, GA · On-site
$14 - $15/hr
Help manage daily branch activities * Work with customers to resolve account issues * Support branch performance goals What We're Looking For * Leadership potential * Strong communication skills
Atlanta, GA · On-site
$14 - $15/hr
Help manage daily branch activities * Work with customers to resolve account issues * Support branch performance goals What We're Looking For * Leadership potential * Strong communication skills
Marietta, GA · On-site
Help the project team monitor durations to identify delays early, then notify the party causing the ... Help manage the change order process: prepare backup, log status, track approvals, and ensure ...
Marietta, GA · On-site
Help the project team monitor durations to identify delays early, then notify the party causing the ... Help manage the change order process: prepare backup, log status, track approvals, and ensure ...
Help manage relationships with distributors and resolve issues with vendors promptly. * Maintain and repair kitchen equipment as necessary. Requirements QUALIFICATIONS * High school diploma required ...
Help manage relationships with distributors and resolve issues with vendors promptly. * Maintain and repair kitchen equipment as necessary. Requirements QUALIFICATIONS * High school diploma required ...
Atlanta, GA · Hybrid
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff. This role ...
Atlanta, GA · Hybrid
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff. This role ...
GA · On-site
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff. This role ...
GA · On-site
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff. This role ...
$33.9K - $41K
1% of jobs
$41K - $48.2K
6% of jobs
$48.2K - $55.3K
8% of jobs
$60.5K is the 25th percentile. Wages below this are outliers.
$55.3K - $62.5K
13% of jobs
$62.5K - $69.6K
14% of jobs
The median wage is $73K / yr.
$69.6K - $76.8K
17% of jobs
$76.8K - $83.9K
13% of jobs
$86.8K is the 75th percentile. Wages above this are outliers.
$83.9K - $91K
8% of jobs
$91K - $98.2K
7% of jobs
$98.2K - $105.3K
7% of jobs
$105.3K - $112.5K
5% of jobs
$33.9K
$75.7K
$112.5K
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
The most popular types of Helpdesk jobs in Dallas, GA are:
Cities near Dallas, GA with the most Helpdesk Manager job openings:

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.
General Description
Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLA's.
Job Responsibilities
Oversee the daily performance of computer systems and applications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Refer major hardware or software problems or defective products to third party support vendors for service.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Preferred Qualifications
2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7, Active Directory, COTS applications.
If you are interested in finding out more about opportunities near you, , please email me at ryanaskitc.com
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Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008