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Entry Level Helpdesk Jobs in Ontario (NOW HIRING)

The purpose of this role is to initiate the relationship with people in our target market, and find out how we can help them solve their problems. This role is critical to our organization because it ...

Performs various entry-level production duties * Visual inspection/operation of equipment such as packaging equipment, belts, conveyors, screws, elevator, scales, dust collectors, fines, dust bins ...

Entry Level & Licensed Insurance Agents We're seeking motivated, driven individuals who are eager ... As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

CA$850/wk

We help connect everyday people with flexible remote market research opportunities that influence ... We are welcoming participants from all backgrounds, including entry level, cashier and warehouse ...

Showing results 21-40

Entry Level Helpdesk information

See Ontario salary details

$9

$15

$23

How much do entry level helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level helpdesk in Ontario is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Ontario? The most popular types of Helpdesk jobs in Ontario are:
What cities in Ontario are hiring for Entry Level Helpdesk jobs? Cities in Ontario with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Ontario as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Full-time

Re-posted 14 days ago


Job description

Our company's success is driven by developing and maintaining strong personal relationships with our clients. The purpose of this role is to initiate the relationship with people in our target market, and find out how we can help them solve their problems.
This role is critical to our organization because it generates warm leads for our sales team to follow up with, so we can book jobs and drive revenue for our business to grow.

Responsibilities
  • Speaking face to face with potential customers
  • Developing trust and rapport between our customers and our business
  • Taking detailed notes of customer interactions for the sales team to use in their follow up

Qualifications
  • Great communication skills
  • Strong social skills (high EQ)
  • Happy, energetic, and positive
  • Prefers working in the field as opposed to behind a desk