ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Delaware (NOW HIRING)

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Delaware

Entry Level Helpdesk information

See Delaware salary details

$12

$23

$33

How much do entry level helpdesk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level helpdesk in Delaware is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Delaware? The most popular types of Helpdesk jobs in Delaware are:
What cities in Delaware are hiring for Entry Level Helpdesk jobs? Cities in Delaware with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Delaware as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,195 per year, or $23.2 per hour.

Service Technician Entry Level

Sheridan Nissan Mitsubishi

New Castle, DE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Sheridan Nissan Mitsubishi in New Castle, DE is seeking dependable and motivated Lube Technicians to join our service team! This is a great opportunity for someone looking to start or grow a career in the automotive industry. Our dealership is part of the Sheridan Auto Group, proudly serving Delaware since 2001. If you have a passion for cars and want a path to become a certified technician - Go See Joe!
Responsibilities:
  • Perform basic maintenance services including oil changes, tire rotations, fluid checks, and filter replacements
  • Conduct multi-point inspections and report findings to service advisors or senior technicians
  • Assist in maintaining an organized and clean service area
  • Learn and follow manufacturer procedures for Nissan and Mitsubishi vehicles
  • Support the shop team and take on additional tasks as skills develop
Qualifications:
  • Prior automotive or lube technician experience preferred, but not required
  • Must have a valid driver's license and clean driving record
  • Strong work ethic, reliability, and willingness to learn
  • Positive attitude and commitment to teamwork
  • Ability to lift 50 lbs. and work in a fast-paced environment
Compensation & Benefits:
  • Hourly pay based on experience
  • Career growth opportunities - training and development to become a flat-rate Certified Technician
  • Paid factory training (Nissan and Mitsubishi)
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) retirement plan
  • Employee discounts on vehicles, service, and parts
Why Sheridan Nissan Mitsubishi?
At Sheridan Nissan Mitsubishi, we believe in growing talent from within. Our goal is to help motivated entry-level technicians build a long-term career - starting in lube and maintenance, then advancing to diagnostics, repairs, and certification. You'll work alongside experienced technicians who are eager to mentor the next generation of automotive professionals.
Sheridan Auto Group has proudly served New Castle, Wilmington, Middletown, and surrounding Delaware communities since 2001 under the leadership of Dealer Principal Joe Sheridan.
Ready to start your automotive career the right way?
Apply today and Go See Joe at Sheridan Nissan Mitsubishi!

Apply