Helpdesk Support
$19.50 - $26.25/hr
With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital ...
Helpdesk Support
$19.50 - $26.25/hr
With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital ...
Helpdesk Support
New Castle, DE · On-site
$19.50 - $26.25/hr
With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital ...
Helpdesk Support
New Castle, DE · On-site
$19.50 - $26.25/hr
With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital ...
Assistant Manager
Newark, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Newark, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Lewes, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Lewes, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Lewes, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Lewes, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Middletown, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Middletown, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Millsboro, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Millsboro, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Milford, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Manager
Milford, DE · On-site
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
We are seeking a motivated and detail oriented assistant manager to help the General Manager control operating costs, execute company policies and procedures, and cultivate a fun and productive work ...
Assistant Leasing Manager
$16.50 - $22/hr
Schell Brothers' sister company, Ocean Atlantic (www.oacompanies.com) seeks an experienced assistant leasing/property manager to help manage apartment complexes in Sussex County, DE. This full-time ...
Assistant Leasing Manager
$16.50 - $22/hr
Schell Brothers' sister company, Ocean Atlantic (www.oacompanies.com) seeks an experienced assistant leasing/property manager to help manage apartment complexes in Sussex County, DE. This full-time ...
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
Employee Help and Advisory Product Manager
Wilmington, DE · On-site
$122K - $201K/yr
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
Employee Help and Advisory Product Manager
Wilmington, DE · On-site
$122K - $201K/yr
As a Product Manager in Global Employee Help and Advisory Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are ...
ASSISTANT MANAGER
Bear, DE · On-site
$35K/yr
Help manage staff schedules, training, and performance evaluations. *Collaborate with the management team on marketing initiatives, and customer service strategies. *Handle customer queries and ...
ASSISTANT MANAGER
Bear, DE · On-site
$35K/yr
Help manage staff schedules, training, and performance evaluations. *Collaborate with the management team on marketing initiatives, and customer service strategies. *Handle customer queries and ...
Assistant Manager
Newark, DE · On-site
$20.50/hr
With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ... Store Ops & Execution Help manage daily store operations including opening/closing, cash handling ...
Assistant Manager
Newark, DE · On-site
$20.50/hr
With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ... Store Ops & Execution Help manage daily store operations including opening/closing, cash handling ...
Restaurant Manager
Newark, DE · On-site
$35K - $65K/yr
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Quick apply
Restaurant Manager
Newark, DE · On-site
$35K - $65K/yr
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Assistant Manager
Newark, DE · On-site
$20.50/hr
Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers ... With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ...
Assistant Manager
Newark, DE · On-site
$20.50/hr
Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers ... With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Helpdesk Manager information
See Delaware salary details
$37.5K - $45.4K
1% of jobs
$45.4K - $53.4K
6% of jobs
$53.4K - $61.3K
8% of jobs
$67.1K is the 25th percentile. Wages below this are outliers.
$61.3K - $69.2K
13% of jobs
$69.2K - $77.1K
14% of jobs
The median wage is $80.8K / yr.
$77.1K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.2K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.9K
8% of jobs
$100.9K - $108.8K
7% of jobs
$108.8K - $116.7K
7% of jobs
$116.7K - $124.6K
5% of jobs
$37.5K
$83.9K
$124.6K
How much do helpdesk manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for helpdesk manager in Delaware is $83,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $100,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Delaware? The most popular types of Helpdesk jobs in Delaware are:
What cities in Delaware are hiring for Helpdesk Manager jobs? Cities in Delaware with the most Helpdesk Manager job openings:
Job description
Company Description
Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.
We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital.
Job Description
Role Title: IT Help DeskÂ
Position: 1
Location: New Castle, DE.
Required Skills:
- Problem-solving skills.
- Analytical skills.
- Customer service experience.
- Patience.
- Excellent communication skills, written and verbal.
Responsibilities:
- Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
- They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
- Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved
Additional Information
All your information will be kept confidential according to EEO guidelines.