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Entry Level Helpdesk Jobs in Delaware (NOW HIRING)

PeopleShare

Entry-Level Account Manager

Newark, DE · On-site

$16/hr

Entry-Level Account Manager | No Experience Needed | Paid Training + Bonuses! Looking to break into ... Help customers find practical payment solutions * Set up payment arrangements * Make and receive ...

Fisher Organization

Entry-Level Remote Sales

Dover, DE · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Natural leadership ability and a desire to help others succeed Great communication and people ...

Fisher Organization

Entry-Level Remote Sales

Dover, DE · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Natural leadership ability and a desire to help others succeed Great communication and people ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Delaware

Entry Level Helpdesk information

See Delaware salary details

$12

$23

$33

How much do entry level helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level helpdesk in Delaware is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Delaware?

The most popular types of Helpdesk jobs in Delaware are:

What cities in Delaware are hiring for Entry Level Helpdesk jobs?

Cities in Delaware with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $48,195 per year, or $23.2 per hour.

Entry-Level Account Manager

PeopleShare

Newark, DE • On-site

$16/hr

Full-time

Posted 9 days ago

Job description

Entry-Level Account Manager | No Experience Needed | Paid Training + Bonuses!

Looking to break into a professional office career? We're hiring Entry-Level Account Managers who are ready to learn, grow, and earn. This Entry-Level Account Manager position is perfect for recent graduates, retail associates, hospitality professionals, customer service representatives, and anyone seeking a stable career with advancement opportunities.

Pay:
  • $16.00/hour
  • Uncapped monthly bonus opportunities
  • Potential pay increase upon permanent hire
Schedule:
  • Monday-Friday, 8:00 AM-5:00 PM
  • Two evening shifts per week: 12:00 PM-9:00 PM
  • Rotating Saturdays: 8:00 AM-12:00 PM
  • Full-time, 40 hours per week
 
What You'll Do as an Entry-Level Account Manager
  • Speak with customers regarding account balances
  • Help customers find practical payment solutions
  • Set up payment arrangements
  • Make and receive customer calls
  • Update account information and notes
  • Meet daily goals and performance targets
  • Learn valuable communication, negotiation, and problem-solving skills
 
What We're Looking For
  • High School Diploma or equivalent
  • Customer service experience preferred
  • Basic computer skills
  • Strong communication skills
  • Positive attitude and willingness to learn
  • Dependable and goal-oriented mindset
 
Why This Entry-Level Account Manager Role Stands Out
  • No collections experience required!
  • Paid training provided
  • Monthly bonus opportunities starting on Day 1
  • Clear career advancement path
  • Supportive, team-focused environment
  • Great opportunity for career changers and recent graduates
 
 
If you're looking for an opportunity to launch your career, this Entry-Level Account Manager position is for you. Successful Entry-Level Account Managers are motivated, coachable, and eager to grow. Start building your future today as an Entry-Level Account Manager and discover why so many employees have advanced from an Entry-Level Account Manager into leadership and higher-paying roles.
 
 
 
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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