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Helpdesk Coordinator Jobs in Delaware (NOW HIRING)

Chick-fil-A

Coordinator

Milford, DE · On-site

$18.50 - $25/hr

Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Coordinator Responsibilities: * Participating operationally in day-to-day ...

Chick-fil-A

Coordinator

Milford, DE

$18.50 - $25/hr

Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay Coordinator Responsibilities: * Participating operationally in day-to-day ...

Friends Life Care

Be Seen First

Care Coordinator

Wilmington, DE · On-site

$70K - $80K/yr

The Care Coordinator maintains regular contact with assigned members and responsible parties, uses ... Our mission is to help seniors and baby boomers thrive as they age. Friends Life Care has a ...

American Bread Company

Catering Coordinator

Wilmington, DE · On-site

$15.49 - $18.63/hr

You help customers plan and select great Panera food for their events, you support their questions ... As a Catering Coordinator at Panera, you are asked to: * Own the success of our catering operations.

American Bread Company

Catering Coordinator

Wilmington, DE · On-site

$15 - $20/hr

You help customers plan and select great Panera food for their events, you support their questions ... As a Catering Coordinator at Panera, you are asked to: * Own the success of our catering operations.

American Bread Company

Catering Coordinator

Wilmington, DE · On-site

$15.49 - $18.63/hr

You help customers plan and select great Panera food for their events, you support their questions ... As a Catering Coordinator at Panera, you are asked to: * Own the success of our catering operations.

Banyan

Aftercare Coordinator

Milford, DE · On-site

The Aftercare Coordinator plays a critical role in supporting long-term recovery by ensuring no ... apply today and help make a meaningful difference at Banyan Treatment Centers. EOE Equal ...

Patriot Homecare

Patient Care Coordinator

Wilmington, DE · On-site

$17 - $22.25/hr

Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help ...

CareRing Health

Patient Care Coordinator

Wilmington, DE · On-site

$17 - $22.25/hr

Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help ...

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All JobsHelpdesk JobsHelpdesk Coordinator JobsHelpdesk Coordinator Jobs in Delaware

Helpdesk Coordinator information

See Delaware salary details

$13

$21

$31

How much do helpdesk coordinator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for helpdesk coordinator in Delaware is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is a helpdesk coordinator?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.

How does a helpdesk coordinator balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What are the key skills and qualifications needed to thrive as a helpdesk coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

Is helpdesk a good entry level IT job?

Helpdesk Coordinator is often considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It typically requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with additional certifications or skills.

What qualifications do I need for a helpdesk coordinator?

A helpdesk coordinator typically needs a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in information technology, computer science, or a related field. Relevant skills include customer service, problem-solving, and familiarity with helpdesk software and operating systems; certifications like CompTIA A+ or ITIL can also enhance qualifications. Strong communication skills and the ability to work in a fast-paced environment are important for success in this role.

What are the most commonly searched types of Helpdesk jobs in Delaware?

The most popular types of Helpdesk jobs in Delaware are:

What cities in Delaware are hiring for Helpdesk Coordinator jobs?

Cities in Delaware with the most Helpdesk Coordinator job openings:

Helpdesk Coordinator jobs near you

Operations Coordinator

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE • On-site

Full-time

Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary

Help Keep Our Business Organized, Our Teams Supported, and Our Customers Served.
SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced, highly organized professional to join our team as an Operations Coordinator.
This is not a traditional administrative assistant position.
We're looking for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in helping keep a growing business organized and moving forward. You'll work closely with our leadership team while supporting multiple departments, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.
If you're someone who naturally takes ownership, communicates well, enjoys learning new things, and wants to build a long-term career with a growing company, we'd love to meet you.
Position SummaryThe Operations Coordinator provides administrative and operational support across multiple departments and plays an important role in keeping our business running efficiently.
No two days are exactly alike. One day you may assist with scheduling and dispatch, while the next you may help coordinate projects, prepare reports, support accounting, organize documentation, assist with customer communication, or work alongside leadership on special initiatives.
We're looking for someone who enjoys being the person others rely on to help keep everything organized.
Primary ResponsibilitiesResponsibilities may include:
  • Provide administrative support to company leadership.
  • Assist with dispatch and scheduling coordination.
  • Support the Accounts Receivable and Billing departments.
  • Assist with Job File administration and project documentation.
  • Prepare reports, spreadsheets, correspondence, and other business documents.
  • Coordinate meetings, calendars, and special projects.
  • Answer and direct incoming customer calls professionally.
  • Maintain accurate information within company software systems.
  • Communicate with customers, vendors, insurance representatives, and teammates.
  • Help improve office procedures and administrative processes.
  • Assist with recruiting, onboarding, and employee training coordination.
  • Support multiple departments based on business needs.
  • Perform a variety of administrative, operational, and project coordination responsibilities that contribute to the success of the organization.
  • Step in to assist teammates whenever needed and help create an exceptional customer experience.
QualificationsWe're looking for someone who has:
  • Three or more years of experience in administrative support, office management, executive assistance, operations coordination, project coordination, or a similar role preferred.
  • Excellent organizational and time-management skills.
  • Strong communication and customer service abilities.
  • Advanced Microsoft Office skills, including Outlook, Word, and Excel.
  • The ability to prioritize multiple responsibilities in a fast-paced environment.
  • High attention to detail and strong follow-through.
  • Professional judgment and the ability to work independently.
  • A positive, team-first attitude.
  • A desire to learn, grow, and take on increasing responsibility.
Experience in restoration, construction, insurance, property management, or another service-based industry is helpful but not required.
Who Thrives HereOur most successful team members are people who:
  • Take ownership and follow through on commitments.
  • Communicate openly, professionally, and respectfully.
  • Stay organized while managing multiple priorities.
  • Look for solutions instead of focusing on problems.
  • Support teammates and contribute to a positive work environment.
  • Continuously seek opportunities to learn, improve, and grow.
  • Take pride in serving customers during some of life's most challenging moments.
  • Lead through their actions, regardless of their title.
What We OfferWe believe investing in great people is one of the best investments we can make.
  • Competitive compensation based on experience
  • 401(k) Retirement Plan
  • Profit Sharing
  • Cash Balance Pension Plan
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Opportunities for advancement and increased responsibility
  • Stable, year-round employment with a growing, locally owned business
  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
Apply TodayIf you're looking for more than just another administrative position and want an opportunity to grow with a company that values professionalism, teamwork, accountability, and continuous improvement, we'd love to hear from you.
Join a team where your organization, initiative, and ability to help others succeed can make a meaningful impact every day.
SERVPRO of Bear, New Castle, and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.