Entry Level Help Desk Jobs in Windham, NH (NOW HIRING)

We're Watts. Together, we're reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.
Scope of Position
Watts is seeking a detail-oriented and organized Supply Chain Administrative Coordinator to support daily operations. This is an entry-level role focused on purchase order administration, data entry, order tracking, and follow-up activities to help ensure smooth supply chain execution.
The role will support the team by maintaining accurate records, coordinating with internal and external suppliers, and assisting with issue resolutions to keep orders moving efficiently.
This position reports to MRP Buying Manager. This role is hybrid and is based in North Andover, MA.
Primary Job Duties and Responsibilities

• Create and enter purchase orders into the system based on team inputs
• Update purchase orders as changes occur (quantities, dates, pricing)
• Follow up with suppliers to obtain confirmations and delivery updates
• Track open orders and help ensure timely delivery
• Maintain accurate order data across systems and trackers
• Update order status, delivery dates, and confirmations
• Assist in identifying and correcting basic data entry errors
• Communicate with suppliers to confirm order details and shipment timing
• Share updates with internal teams (Planning, Customer Service, Procurement)
• Escalate issues such as delays or missing confirmations to the appropriate team members
• Manually maintain and update POs and SOs in both ERP systems to ensure data accuracy
• Track and reconcile transactions between the old and new ERP to prevent discrepancies
• Monitor system-generated errors and collaborate with relevant teams to resolve issues in a timely manner
• Maintain simple tracking reports for:
  • Open purchase orders
  • Supplier confirmations
  • Delivery status
• Provide regular updates on order progress and potential delays
• Follow established procedures for order processing and tracking
• Assist in documenting basic workflows and updates during ERP system transition
• Support team with general administrative and coordination tasks

Required Qualifications

• Basic understanding of purchase orders or order processing is a plus
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and follow up consistently
• Good communication skills with both internal teams and external suppliers
• Proficiency in Microsoft Excel (data entry, simple tracking, formulas)

Preferred Qualifications

• Associate or bachelor's degree (or equivalent experience) in Business, Supply Chain, or related field
• SAP experience

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions
While performing the job duties, you will be working in an office environment. You will be required to work in the office at the North Andover, MA location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday).
Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range
The expected salary range for this position is $23.15 - 26.20 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
#LIHybrid
Watts in it for you:
Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.