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Entry Level Help Desk Jobs in Windham, NH (NOW HIRING)

Stratham Hill Stone

Seasonal Sales Associate

Stratham, NH · On-site

$18 - $22/hr

This entry-level retail sales and customer service role is responsible for assisting customers ... Periods of sitting at a desk and working on a computer * Ability to lift up to 15 pounds This is a ...

Landscapers Depot

Seasonal Sales Associate

Kingston, NH · On-site

$18 - $22/hr

This entry-level retail sales and customer service role is responsible for assisting customers ... Periods of sitting at a desk and working on a computer * Ability to lift up to 15 pounds This is a ...

Star Group LP

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro Home Services

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Carroll Home Services

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro Home Services

Account Executive

Peabody, MA · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro

Account Executive

Peabody, MA · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Carroll Home Services

Account Executive

Peabody, MA · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Star Group LP

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Windham, NH

Entry Level Help Desk information

See Windham, NH salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level help desk in Windham, NH is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Windham, NH are hiring for Entry Level Help Desk jobs?

Cities near Windham, NH with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Windham, NH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,272 per year, or $24.2 per hour.

IS Helpdesk Technician Jr

Greater Lawrence Family Health Center

Methuen, MA • On-site

$21.28 - $24.82/hr

Full-time

Re-posted 26 days ago

Job description

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is searching for a Health Desk Technician, Jr. to join our team. The Junior Helpdesk Technician provides entrylevel, firstline technical support to end users for basic hardware, software, and access issues. This role focuses on learning, troubleshooting fundamentals, and customer service, while escalating more complex issues to senior Information Services staff. The position supports daily Help Desk operations under close supervision and contributes to maintaining system integrity and user productivity.

  • Assist in staffing the Information Services Help Desk by responding to, logging, and triaging user requests in the ticketing system.
  • Provide basic troubleshooting for common enduser issues related to:
    • Windows workstations
    • Microsoft Office / O365
    • Printers and peripherals
    • Password resets and account access (per policy)
  • Escalate unresolved or complex issues to senior Help Desk or Information Services staff following established procedures.
  • Educate users on basic problem resolution and proper system usage when appropriate.
  • Assist with the setup, deployment, and replacement of computer equipment and peripherals.
  • Maintain accurate ticket documentation, inventory records, and service logs as required.
  • Works under direct supervision with defined procedures and escalation paths.
  • Focuses on learning systems, tools, and workflows rather than independent problem ownership.
  • Does not provide afterhours oncall coverage initially (may be introduced as skills develop).

Qualifications:

  • 0–1 years of experience in a help desk, technical support, or customer service environment.
  • Basic familiarity with:
    • Windows operating systems
    • Microsoft Office and O365 applications
  • Interest in learning networking fundamentals, PC hardware, and Windows Server concepts.
  • Strong customer service skills with the ability to communicate technical information clearly and professionally.
  • Ability to follow documented procedures and escalate issues appropriately.

Education

  • High school diploma or equivalent required.
  • Coursework, certification, or enrollment in an ITrelated program preferred (e.g., Information Technology, Computer Science, or similar).


GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Apply