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Entry Level Help Desk Jobs in Springfield, PA (NOW HIRING)

Planet Fitness

Club Manager

Bristol, PA

$50K/yr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

Planet Fitness

Club Manager

Norristown, PA · On-site

$50K/yr

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member! * PTO ...

Life Managers & Associates

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Client Relationship Manager (Aging Services)

Havertown, PA · On-site

$26 - $29/hr

We meet clients where they are, helping them stay engaged in their affairs while providing the ... NOT For * Entry-level candidates * Individuals seeking a purely desk-based or routine ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Cherry Hill, NJ · Remote

$130K - $230K/yr

We are looking for someone who wants to help build, lead, and ultimately take ownership of an ... This is not an entry-level Project Manager position. We are looking for an experienced commercial ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Philadelphia, PA · Remote

$130K - $230K/yr

We are looking for someone who wants to help build, lead, and ultimately take ownership of an ... This is not an entry-level Project Manager position. We are looking for an experienced commercial ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Springfield, PA

Entry Level Help Desk information

See Springfield, PA salary details

$12

$21

$31

How much do entry level help desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level help desk in Springfield, PA is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Springfield, PA are hiring for Entry Level Help Desk jobs?

Cities near Springfield, PA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Springfield, PA as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,426 per year, or $21.8 per hour.

Physical Therapy Aide

Turnersville, NJ

PT Solutions Physical Therapy
Offices of Physical, Occupational and Speech Therapists, and Audiologists • 1 - 5K employees
Learn more about PT Solutions Physical Therapyexternal

$15.92/hr

Part-time

Posted 15 days ago

PT Solutions Physical Therapy rating

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

Job description

Job Overview & Responsibilities

Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting licensed clinicians, and ensuring smooth clinic operations.

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll build strong relationships with patients, gain real-world experience, and contribute to a collaborative, evidence-based care environment. From maintaining clinic flow to occasionally supporting front desk duties, your work helps restore lives every day.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. 

Qualifications & Pay Range

Qualifications

  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • Customer Service experience preferred.
  • Year-Round Employment Required - This position requires consistent, ongoing availability throughout the year. We are unable to accommodate seasonal hires who only work during summer and return for breaks.
  • Occasional lifting consistent with patient care of 50 lbs.
  • Occasional carrying consistent with patient care of 50 lbs
  • Occasional pushing consistent with patient care of 0 - 300 lbs
  • Frequent lifting and carrying consistent with patient care of 0 - 50 lbs

Schedule

  • Part Time

Compensation

Pay Range: $15.92/hour (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

What You Will Get:

  • Direct exposure to patient care under the leadership of a physical therapist
  • Observation hours for PT School/healthcare applications
  • Opportunity for career progression with a nationwide physical therapy practice
Company Overview

A Top Workplace

At PT Solutions, we're more than colleagues; we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. 

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We've also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It's not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let's go further together and transform care.Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn. 

We are an equal opportunity employer and welcome all qualified candidates to apply!

Employment Type: PART_TIME

What PT Solutions Physical Therapy employees say

Pay

Benefits

Hours and flexibility

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