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Entry Level Help Desk Jobs in Rochester Hills, MI

Meijer

Courtesy Clerk

Rochester Hills, MI · On-site

$11.50 - $15.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Stellantis

Plant Financial Analyst

Warren, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Detroit, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Detroit, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Detroit, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Detroit, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Warren, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Detroit, MI · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

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Entry Level Help Desk information

See Rochester Hills, MI salary details

$11

$21

$31

How much do entry level help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk in Rochester Hills, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Rochester Hills, MI?

The most popular types of Help Desk jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Entry Level Help Desk jobs?

Cities near Rochester Hills, MI with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,323 per year, or $21.3 per hour.

Cast Member

MJR Theatres, Inc.

New Baltimore, MI • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Cast Member

Chesterfield Theatre - Chesterfield, MI 48051

Overview

Position Type Part Time Education Level None Travel Percentage None Category Entry Level

About the Role

As an MJR Cast Member, no two days are ever the same, but a typical day will most likely include responsibilities in one or more areas including Box Office, Usher, or Concessions.

Box Office Cashiers are the first friendly face at the entrance of each MJR building. They have an opportunity to make every experience memorable as they welcome each guest to the theatre. They will:

  • Assist with guest movie selection and ticket purchase(s)
  • Operate the box office cash register for ticket and gift card sales
  • Monitor showtime attendance levels
  • Receive and direct phone calls
  • Provide general customer service and other duties as assigned

Ushers own the general vibe, maintain the common floor areas of the building and can be expected to:

  • Greet patrons as they enter and exit the theatre
  • Facilitate guest ticket-receiving
  • Assist with crowd control
  • Monitor auditoriums for presentation quality and potential disruption
  • Maintain cleanliness of common areas and restroom facilities and auditoriums
  • Provide general customer service and other duties as assigned

Concession Cast Members elevate guest experiences by providing quick and friendly services in the following the sale, service and preparation of food and beverage items in a professional and friendly and are responsible for:

  • Cash register operation/cash handling
  • Popcorn kettle operation
  • Preparation of ready to eat foods such as pretzel bites, hot dogs, nachos, etc.
  • Cleaning and maintaining of select food service equipment
  • Complying with applicable food safety laws as enforced by the local health department
  • Providing general customer service and other duties as assigned

Qualifications & Experience

We might be a great match if:

  • Working in a fun and fast-paced environment matches your personality. We really do have more fun at MJR, and we work efficiently and as a team to deliver the best experience to our guests!
  • Providing service to our guests is your passion. Quality is at the core of what we do and why our guests return.
  • You aren't looking for a boring Monday thru Friday job, sitting at a desk. MJR is busy during days, nights and especially on the weekends, making it easy for the guest to feel welcomed, inspired and rewarded.

MJR has experienced trainers who will help teach you everything you need to know. Some qualities you should already have include:

  • Previous food or industry experience is helpful, but not required
  • Ability to learn and adapt to current technology needs
  • Work independently AND as part of a team
  • Manage workload and prioritize tasks independently
  • Welcoming and helpful attitude
  • Effective communication skills

Apply