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Entry Level Help Desk Jobs in Rochester, MI (NOW HIRING)

A comprehensive training program to help you support employees and customers from some of the world ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...

A comprehensive training program to help you support employees and customers from some of the world ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...

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Entry Level Help Desk information

See Rochester, MI salary details

$11

$21

$31

How much do entry level help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level help desk in Rochester, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Rochester, MI? The most popular types of Help Desk jobs in Rochester, MI are:
What job categories do people searching Entry Level Help Desk jobs in Rochester, MI look for? The top searched job categories for Entry Level Help Desk jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level Help Desk jobs? Cities near Rochester, MI with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Rochester, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $44,323 per year, or $21.3 per hour.
Entry-Level Commercial Real Estate Agent

Entry-Level Commercial Real Estate Agent

Marcus & Millichap

Detroit, MI • On-site

Other

Re-posted 12 days ago


Job description

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a premier commercial real estate brokerage firm specializing in investment sales, financing, research, and advisory services. With a national platform spanning 80+ offices across the U.S. and Canada, the firm completed over 8,800 transactions in 2025, with $50.8 billion in sales volume. Our mission is to help our clients create and preserve wealth through exceptional real estate investment expertise and service.


Youdon'tneed experience in commercial real estate. You need the drive to build something.

We built our training, mentorship, and proprietary technology so that the right person can walk in with zero industry experience and build a serious career. This is not a desk job.It'sa business you own from day one.

This is a 100% commission-based, 1099 independent contractor position with unlimited earning potential. Compensation is derived solely from commissions earned on successfully completed transactions and may vary based on individual performance, transaction volume, and prevailing market conditions.In accordance withapplicable state and local pay transparency laws, theanticipatedannualized commission range for individuals in this role is:$0.00 to $250,000+.

What You Will Do

  • Learn the business through structured training and mentorship while building your own book of business
  • Represent clients in the sale of commercial real estate investment properties
  • Execute transactions from engagement through closing
  • Adviseowners and investors on pricing, positioning, and execution strategy
  • Manage negotiations, deal workflows, and collaborate across markets

Who You Are

  • Bachelor's degree in business, finance, real estate, economics, marketing, or a related field
  • Competitive and coachable with a strong work ethic
  • Clear communicator who builds relationships naturally
  • Drawn to entrepreneurial, performance-based environments
  • A real estate license isrequiredprior to your start date but is notrequiredto interview

What Sets Us Apart

  • Non-competing managers focused solely on your coaching and development
  • Marcus & Millichap University with structured training and one-on-one mentorship
  • MNet: proprietary deal-matching technology with $12.5B+ in inventory and 2,700+ exclusive listings
  • In-house financing and auction capabilities to serve clients across the full spectrum of investment strategies
  • AI tools integrated across your daily workflow
  • A national platform of 80+ offices, giving you access to buyers, sellers, anddeal flowacross every major market
  • Many of our top producers, market leaders, and executives started in this exact role

Ready to start? Apply now. No real estate experience or license needed to begin the conversation.

Actual earnings will depend on the number and size of completed transactions and may vary significantly from this range. Marcus & Millichap is a multi-state employer and posted commission ranges are provided in good faith for compliance with all relevant pay transparency regulations.As an independent contractor, this roleis not eligible for company paidbenefits.


Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.