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Entry Level Help Desk Jobs in Mission, KS (NOW HIRING)

Auburn Pharmacy Inc

LTC Help Desk Technician

Olathe, KS · On-site

$19 - $25.50/hr

This is an entry-level role, and we mean it. You don't need to walk through the door already ... help desk experience required - if you've ever been the go-to person for fixing a family member ...

Cboe Global Markets

Trade Desk Associate

Kansas City, MO · On-site

$18 - $24.25/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$17.50 - $23.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Cboe Global Markets

Trade Desk Associate

Kansas City, MO

$18 - $24.50/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Up to 2 years of help desk, customer service, or technical support experience (including ... CompTIA A+ or other entry-level IT certification is a plus, but not required. What We're Looking ...

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Up to 2 years of help desk, customer service, or technical support experience (including ... CompTIA A+ or other entry-level IT certification is a plus, but not required. What We're Looking ...

Lightedge

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

Up to 2 years of help desk, customer service, or technical support experience (including ... CompTIA A+ or other entry-level IT certification is a plus, but not required. What We're Looking ...

Academy Bank

IT Security Analyst I

Kansas City, MO · On-site

$50K - $75K/yr

... help desk, or related technical support roles preferred. * Entry-level security certifications (e.g., Security+, SSCP) are a plus but not required. Physical Requirements The work environment is ...

Academy Bank

IT Security Analyst I

Kansas City, MO

$50K - $75K/yr

... help desk, or related technical support roles preferred. * Entrylevel security certifications (e.g., Security+, SSCP) are a plus but not required. Physical Requirements The work environment is ...

StoneX

Desktop Support Engineer

Kansas City, MO

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and ... Incident/Help Desk Management System while following documented procedures and SLA expectations.

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Entry Level Help Desk information

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How much do entry level help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level help desk in Mission, KS is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Mission, KS are hiring for Entry Level Help Desk jobs?

Cities near Mission, KS with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Mission, KS as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 20% Part Time, and 13% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,954 per year, or $21.6 per hour.

Help Desk Specialist with Security Clearance

Kansas City, MO • On-site

Zachary Piper Solutions, LLC
IT Services • 51 - 200 employees
Learn more about Zachary Piper Solutions, LLCexternal

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO . The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community. This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the Help Desk Specialist include: • Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices • Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues • Work directly with employees and officials to troubleshoot and resolve technical issues • Execute operations in support of the Enterprise Service Desk • Meet service goals by opening and closing tickets, executing scripts, and answering calls Required Qualifications for the Help Desk Specialist include: • Must have an Active Secret Clearance • 1+ Years of IT experience • Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher • Experience with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: • Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law • Salary: $50,000 - 55,000/year Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran #LI-ONSITE #LI-MM1

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