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Entry Level Help Desk Jobs in Matawan, NJ (NOW HIRING)

Page Group

Receptionist

Manhattan, NY · On-site

$17.50 - $23/hr

This role involves managing front desk operations and providing essential administrative support in ... Job Offer If you are an entry level candidate seeking an immediate role, please apply! MPI does not ...

Financial Edge

Teaching Assistant (Associate)

New York, NY

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Financial Edge

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Financial Edge

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Jencap

Claims Assistant-Entry Level

Red Bank, NJ · Hybrid

$19.25 - $24.25/hr

It also involves communication with third parties, and routine reporting to help ensure claims are ... Review and update claims procedures and desk guides as needed to support consistent workflows and ...

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Entry Level Help Desk information

See Matawan, NJ salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level help desk in Matawan, NJ is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.83 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Matawan, NJ?

The most popular types of Help Desk jobs in Matawan, NJ are:

What cities near Matawan, NJ are hiring for Entry Level Help Desk jobs?

Cities near Matawan, NJ with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $49,753 per year, or $23.9 per hour.

Receptionist

Page Group

Manhattan, NY • On-site

$17.50 - $23/hr

Other

Posted 21 days ago

Job description

The Receptionist will serve as the first point of contact for visitors and callers, ensuring smooth communication and a welcoming experience. This role involves managing front desk operations and providing essential administrative support in a busy environment. This is a Contract to Hire role. Client Details Consumer Goods | Fashion Description Greet visitors and direct them to the appropriate person or department. Answer and route incoming calls efficiently and professionally. Manage incoming and outgoing mail and deliveries. Maintain a clean and organized front desk area. Assist with scheduling and calendar management. Provide general administrative support to the team as needed. Ensure a positive and professional company image at all times. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A High School diploma or equivalent with two (2) years of related work experience or a combination of completed education and/or related work experience equal to two (2) years is required. Excellent verbal communication skills. Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office Suite or related software. Able to effectively handle confidential and proprietary information. Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job. Customer Service - ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills. Detail Oriented - Proven accuracy and attention to detail. Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions. Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames. Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs. Job Offer If you are an entry level candidate seeking an immediate role, please apply! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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