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Entry Level Help Desk Jobs in Matawan, NJ (NOW HIRING)

FIRST SOFTSOLUTIONS INC

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

Six Flags

Entry Level IT Technician

Jackson, NJ · On-site

$18/hr

The entry level IT Technician helps provide support for Six Flags Great Adventure, Hurricane Harbor ... Utilize Help-desk System to manage IT service requests and log trouble calls. * Document, track and ...

To The New Inc

Multiple Openings

Jersey City, NJ · On-site

Analyze, Review, Plan, Prepare, Design, Assist, Work and Track all coding changes using help desk. Sr. Software Developer ($ 189,592.00/Yr.): Develop, Resolve, Conduct, Research, Troubleshoot and ...

Alts

Front Desk Operations

Manhattan, NY · On-site

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

Alts

Front Desk Operations

Brooklyn, NY

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

Alts

Front Desk Operations

Brooklyn, NY · On-site

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

Alts

Front Desk Operations

Hoboken, NJ · On-site

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

Grapevine Pro

Entry Level Sales

Red Bank, NJ · On-site

This is not a desk job. This is a performance-based opportunity with a clear path to advancement ... Primary Responsibilities You will help execute multiple marketing and outreach strategies. You will ...

Revivn

Junior IT Helpdesk Technician

New York, NY

$26 - $28/hr

... time, and help maintain the tech that powers our day to day operations. This is an ideal ... Comfortable supporting both executives and entry-level employees * Able to troubleshoot quickly and ...

Revivn

Junior IT Helpdesk Technician

New York, NY · On-site

$26 - $28/hr

... time, and help maintain the tech that powers our day to day operations. This is an ideal ... Comfortable supporting both executives and entry-level employees * Able to troubleshoot quickly and ...

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Entry Level Help Desk information

See Matawan, NJ salary details

$13

$23

$35

How much do entry level help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk in Matawan, NJ is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are the most commonly searched types of Help Desk jobs in Matawan, NJ? The most popular types of Help Desk jobs in Matawan, NJ are:
What job categories do people searching Entry Level Help Desk jobs in Matawan, NJ look for? The top searched job categories for Entry Level Help Desk jobs in Matawan, NJ are:
What cities near Matawan, NJ are hiring for Entry Level Help Desk jobs? Cities near Matawan, NJ with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Entry-Level Help Desk Technician

Entry-Level Help Desk Technician

Oaks Integrated Care, Inc.

Lawrence Township, NJ • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Join our team today and immerse yourself in a rewarding career for years to come!
As a Help Desk Technician, you will work within our IT department located in Lawrenceville, Mercer County NJ.
Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch
Responsibilities:
  • Provides technical support and assistance to users facing IT related issues.
  • Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
  • Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
  • Develops and maintains technical documentation;
  • Responsible for 24X7 on-call support;
  • Ensures that the customer is kept informed of the call and ticket status through problem resolution;

Benefits:
  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions!
  • Opportunity for personal and career growth
  • Team-oriented environment - we practice the FISH! Philosophy!

Qualifications:
  • Associate degree or at least two years' experience in computer hardware/software support and troubleshooting;
  • Must have a high level of responsibility and dependability;
  • Excellent communication skills, knowledge of basic network principles and peer to peer networking;
  • Knowledge of Windows and Novell server environments;
  • Proficient in MS office suite;
  • Valid Driver's License

All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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