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Entry Level Help Desk Jobs in Lockport, IL (NOW HIRING)

PT Solutions Physical Therapy

PRN Therapy Aide

Aurora, IL · On-site

$16 - $18/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

New

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Chicago, IL · Remote

$18/hr

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Workspace with appropriate desk and chair. * Ability to work without frequent interruptions.

Maven

Graduate Developer Programme Chicago 2027

Chicago, IL · On-site

$140K - $170K/yr

... help build community across the firm * Grow with Guidance: Enjoy regular feedback, structured review points, and informal off-desk chats. Everyone in our Emerging Talent Programs is also paired with ...

Maven

Graduate Developer Programme Chicago 2027

Chicago, IL · On-site

$140K - $170K/yr

... help build community across the firm * Grow with Guidance: Enjoy regular feedback, structured review points, and informal off-desk chats. Everyone in our Emerging Talent Programs is also paired with ...

Greenwood Project

AI Enablement Lead

Chicago, IL · On-site

Our vision is bold: every staff member with Cursor on their desk, managing 2-3 AI agents that drive ... entry-level professionals won't reach for years. You'll be the person who makes that happen. What ...

TEKsystems

Document Administrator

Lombard, IL

$15 - $20/hr

Candidates should be comfortable working at a desk for most of the day, able to lift up to 25 ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Document Administrator

Lombard, IL

$15 - $20/hr

Candidates should be comfortable working at a desk for most of the day, able to lift up to 25 ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... Submit, assign, and monitor tickets in the service desk queue. Prioritize the workload based on ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Lockport, IL

Entry Level Help Desk information

See Lockport, IL salary details

$12

$23

$33

How much do entry level help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level help desk in Lockport, IL is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.06 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Lockport, IL?

The most popular types of Help Desk jobs in Lockport, IL are:

What cities near Lockport, IL are hiring for Entry Level Help Desk jobs?

Cities near Lockport, IL with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Lockport, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,296 per year, or $23.2 per hour.

Therapy Aide - PRN

PT Solutions Physical Therapy

Bolingbrook, IL

$17 - $19/hr

Per diem

Posted 7 days ago

PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

269th of 889 rated healthcare providers

Job description

Why Join PT Solutions?
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Therapy Aide, you’ll play a hands-on role in supporting patient treatments, assisting licensed clinicians, and ensuring smooth clinic operations.

This dynamic, entry-level position is perfect for those interested in healthcare careers. You’ll build strong relationships with patients, gain real-world experience, and contribute to a collaborative, evidence-based care environment. From maintaining clinic flow to occasionally supporting front desk duties, your work helps restore lives every day.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!


What You Will Get 

  • Direct exposure to patient care under the leadership of a physical therapist
  • Observation hours for PT School/healthcare applications
  • Opportunity for career progression with a nationwide physical therapy practice

Your Responsibilities as a Physical Therapy Aide

  • Greet patients and assist patients to treatment area as directed by therapist or therapist assistant
  • Clean treatment room and prepare room for next patient
  • Maintain cleanliness of therapeutic equipment
  • Answer and direct telephone calls

Qualifications

  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • Customer Service experience preferred.
  • Year-Round Employment Required – This position requires consistent, ongoing availability throughout the year. We are unable to accommodate seasonal hires who only work during summer and return for breaks.
  • Occasional lifting consistent with patient care of ≥ 50 lbs.
  • Occasional carrying consistent with patient care of ≥ 50 lbs
  • Occasional pushing consistent with patient care of 0 – 300 lbs
  • Frequent lifting and carrying consistent with patient care of 0 – 50 lbs

Schedule

  • PRN; flexible schedule

Compensation

Pay Range: $17-19/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)


A Mission That Moves Us

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

 

 Join us and transform care. Let’s go further together.

Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions 

Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action. 

We are an equal opportunity employer and welcome all qualified candidates to apply. 

What PT Solutions Physical Therapy employees say

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