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Entry Level Help Desk Jobs in Kent, WA (NOW HIRING)

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Entry Level Help Desk information

See Kent, WA salary details

$14

$26

$38

How much do entry level help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level help desk in Kent, WA is $26.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $29.28 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Kent, WA?

The most popular types of Help Desk jobs in Kent, WA are:

What cities near Kent, WA are hiring for Entry Level Help Desk jobs?

Cities near Kent, WA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,310 per year, or $26.1 per hour.

Entry Level Sales Representative

Infinity by Marvin

Federal Way, WA • On-site

$30 - $35/hr

Part-time

Re-posted 20 days ago

Job description

Job Overview

About Infinity Replacement by MarvinInfinity Replacement is Marvin's direct-to-consumer solution for homeowners who want premium windows and doors without the hassle. We bring Marvin's 100+ year legacy of craftsmanship directly to customers through high-quality products, professional installation, and personalized in-home consultations.

About the Opportunity

We're hiring Entry Level Sales Representatives to help grow our presence in the area. In this role, you'll engage with homeowners in person at retail locations and community events to introduce our products and schedule in-home consultations with our sales team.

This is a great opportunity for someone looking to break into sales, build real-world experience, and earn strong weekly income-without needing prior industry experience or closing deals.

Highlights of your role
  • Engage directly with homeowners at retail locations, events, and community venues
  • Represent Infinity Replacement by Marvin in a professional, approachable way
  • Identify customer interest and schedule qualified in-home consultations
  • Accurately enter customer details and appointment information
  • Set up and manage branded displays as needed
  • Consistently meet or exceed weekly appointment goals

This role does not involve cold calling, telemarketing, or closing sales.

What's In It for You

  • Strong Pay with Real Earning Power
    • Guaranteed $22/hour
    • Weekly bonuses for every qualified appointment generated - no cap
    • Top performers regularly earn $30-$35+ per hour
    • Many earn $1,000+ per week, even working part time
  • Flexible Schedule
    • Choose shifts that fit your life, including weekdays, evenings, and weekends
    • Minimum commitment of 15 hours per week
  • Training, Support, and Growth
    • Paid training and ongoing coaching
    • Clear expectations and messaging
    • Opportunities to advance into sales, leadership, or remain in a highearning flexible role
You're a good fit if you have (or if you can)
  • Are 18 years of age or older
  • Reliable transportation (travel to retail locations and events required)
  • A smartphone
  • Comfort standing and moving throughout your shift
  • Ability to lift up to 40 lbs (display setup)
  • Confidence handling rejection-you understand every "no" gets you closer to a "yes"
  • A genuine interest in people and strong, facetoface communication

You'll do well in this role if you enjoy meeting new people, staying active throughout your day, and working toward clear, measurable goals.

No prior sales experience is required-candidates from retail, hospitality, fitness, customer service, and event backgrounds tend to succeed quickly.

Who This Is Ideal For
  • Individuals looking to start a career in sales
  • Professionals seeking flexible, high-earning part-time work
  • People who enjoy face-to-face interaction rather than desk-based roles
We invite you to see yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

Marvin is an equal opportunity employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

#infinity

CompensationEarn $30 - $35+/hr - guaranteed hourly pay of $22/hr plus weekly bonuses for every qualified leadEmployment Type: OTHER

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