ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Kent, WA (NOW HIRING)

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

New

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

Planet Fitness

Service Desk

Seattle, WA · On-site

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.75/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Seattle, WA · On-site

$21.50/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Port Orchard, WA

$17.25/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Seattle, WA · On-site

$21.50/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Port Orchard, WA

$17.75/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.25/hr

  • Retirement

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Marriott

Overnight Front Desk Manager

Seattle, WA · On-site

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Provides guidance and direction to ...

Smart City Networks

Technician I

Seattle, WA · On-site

$22/hr

Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to ...

next page

Showing results 1-20

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Kent, WA

Entry Level Help Desk information

See Kent, WA salary details

$14

$26

$38

How much do entry level help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level help desk in Kent, WA is $26.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $29.28 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Kent, WA?

The most popular types of Help Desk jobs in Kent, WA are:

What cities near Kent, WA are hiring for Entry Level Help Desk jobs?

Cities near Kent, WA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,310 per year, or $26.1 per hour.

Help Desk Technician - Tier 1

TEKsystems c/o Allegis Group

Bellevue, WA • On-site

$28 - $32/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Description
Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team supporting a fast-paced, highly technical environment. Candidates will support Windows-based systems, endpoint devices, user onboarding, access management, hardware troubleshooting, and desktop support.
Successful candidates will have strong customer service skills, excellent communication abilities, and experience supporting end users in enterprise environments.
The team currently supports approximately 250-290 new tickets per week across user requests, access management, onboarding activities, hardware support, and desktop troubleshooting.
Technicians will work closely with highly technical users and must be able to communicate effectively while maintaining a positive customer experience.
Skills
Help desk support, Help desk, Troubleshooting, Windows, Access management, confluence, ServiceNow, Automation
Top Skills Details
Help desk support,Help desk,Troubleshooting,Windows,Access management
Additional Skills & Qualifications
NA
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Bellevue, WA.
Pay and Benefits
The pay range for this position is $28.00 - $32.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bellevue,WA.
Application Deadline
This position is anticipated to close on Aug 19, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply