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Entry Level Help Desk Jobs in Brandon, FL (NOW HIRING)

Empiric

Business Development Specialist

Tampa, FL · On-site

$45K - $120K/yr

... trainee/entry level (we also welcome candidates with up to 12 months of experience). If you're ... Maintain a high-activity desk with clear weekly metrics (calls, interviews, submissions, new roles ...

MyFlorida

SENIOR CLERK - 64028085

Tampa, FL · On-site

$34K - $37K/yr

... help with our tuition reimbursement program. We offer an inspiring and encouraging atmosphere to ... This entry level-administrative position is responsible for dealing directly with the public by ...

Empiric

Graduate Recruitment Consultant

Tampa, FL · On-site

$45 - $120/hr

As we scale, we're hiring ambitious early career recruitment talent at trainee/entry level ... Impact and autonomy - Run your own desk, own a niche, and see the direct results of your work.

Empiric

Graduate Recruitment Consultant

Tampa, FL · On-site

$45K - $120K/yr

As we scale, we're hiring ambitious early career recruitment talent at trainee/entry level ... Impact and autonomy - Run your own desk, own a niche, and see the direct results of your work.

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Tampa, FL · Remote

$18/hr

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Workspace with appropriate desk and chair. * Ability to work without frequent interruptions.

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Entry Level Help Desk information

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How much do entry level help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level help desk in Brandon, FL is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.55 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Brandon, FL?

The most popular types of Help Desk jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Entry Level Help Desk jobs?

Cities near Brandon, FL with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,842 per year, or $20.1 per hour.

Business Development Specialist

Empiric

Tampa, FL • On-site

$45K - $120K/yr

Full-time

Posted 27 days ago

Job description

Business Development Specialist
Start Date - September 2026
Location - Tampa Office
Empiric are a hyper-focused talent partner for organizations leveraging ERP solutions, specifically NetSuite and Microsoft Dynamics. We connect skilled ERP professionals with contract and full-time opportunities across the ecosystem.
As we continue to dominate this niche, we're expanding our team with ambitious Business Development Specialist's at the trainee/entry level (we also welcome candidates with up to 12 months of experience).
If you're driven for success, commercially savvy, and eager to build a high-impact career, this is your opportunity.
What You'll Do:
Own the full 360 recruitment lifecycle:
  • Candidate side: Source, attract, qualify, and manage candidates skilled in NetSuite and Microsoft Dynamics (ERP Consultants, Business Analysts, Project Managers, etc.).
  • Client side: Identify, engage, and win new business with NetSuite and Microsoft Dynamics customers and partners.
  • Build talent pipelines using Boolean search, LinkedIn Recruiter, communities, events, referrals, and outbound campaigns.
  • Conduct structured qualification calls to assess skills, project experience, culture fit, compensation, and availability.
  • Prepare, present, and submit high-quality shortlists; manage interview processes end-to-end; negotiate offers and close placements.
  • Develop territory and account plans; map org charts; run outreach cadences; book and lead client discovery calls.
  • Maintain a high-activity desk with clear weekly metrics (calls, interviews, submissions, new roles, new logos).
  • Be the expert: Learn the NetSuite and Microsoft Dynamics ecosystems, key integrations, and vendor landscapes.
  • Collaborate with senior recruiters and leadership on go-to-market campaigns, events, content, and community initiatives.
  • Utilize our tech stack (ATS/CRM, sequencing tools, analytics dashboards) to operate with precision and scale.

What You'll Bring:
  • Mindset: Competitive, coachable, resilient; you thrive on targets and accountability.
  • Commercial acumen: Strong business instincts, curiosity about how ERP solutions create value, and confidence in B2B conversations.
  • Communication: Clear writing, compelling phone presence, and excellent stakeholder management skills.
  • Drive: Relentless follow-through, a bias for action, and a process-oriented approach.
  • Grit: You excel in a fast-paced, metric-driven environment and quickly rebound from setbacks.
  • Nice to have: Experience in sales, customer success, or high-volume outreach roles; any exposure to ERP recruiting is a bonus.

No prior recruitment experience is required. We hire for attitude, potential, and performance.
Why Empiric:
  • Category leader: We live and breathe the NetSuite and Microsoft Dynamics ecosystems - deep networks, real market intel, and a brand that opens doors.
  • Training and mentorship: Structured academy, call coaching, and playbooks from top performers.
  • Real earning potential: Competitive base salary plus uncapped commission; clear, transparent progression paths.
  • Impact and autonomy: Run your own desk, own a niche, and see the direct impact of your work.
  • High-performance culture: A team that celebrates wins, shares best practices, and raises the bar together.
  • Tools that help you win: Modern ATS/CRM, data enrichment, sequencing, and enablement resources.

Ready to make an impact? Please get in touch for more information!
The pay range for this role is:
45,000 - 120,000 USD per year (Tampa Office)

Apply