Saint Petersburg, FL · On-site
Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Education & Certifications: - Associate's degree in IT, Computer Science, or related field ...
Quick apply
Saint Petersburg, FL · On-site
Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Education & Certifications: - Associate's degree in IT, Computer Science, or related field ...
$19.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Help Desk Technician is considered a crucial role inthe front-line of support ... Associate's degree in a related field or equivalent experience. * A+, N+ and Microsoft Certified ...
New
$19.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Help Desk Technician is considered a crucial role inthe front-line of support ... Associate's degree in a related field or equivalent experience. * A+, N+ and Microsoft Certified ...
New
Tampa, FL · On-site
$18 - $24.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran ... Associate's degree in a related field or equivalent experience. * A+, N+ and Microsoft Certified ...
New
Tampa, FL · On-site
$18 - $24.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran ... Associate's degree in a related field or equivalent experience. * A+, N+ and Microsoft Certified ...
New
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Zephyrhills, FL · On-site
$11.75 - $15/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Wesley Chapel Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Wesley Chapel, FL · On-site
$12.25 - $15.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Wesley Chapel Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Tampa, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Channelside Club HERE WE GROW AGAIN! Are you ready to leave ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Quick apply
Tampa, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Channelside Club HERE WE GROW AGAIN! Are you ready to leave ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Tampa, FL · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Hillsborough Club HERE WE GROW AGAIN! Are you ready to leave ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Quick apply
Tampa, FL · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Hillsborough Club HERE WE GROW AGAIN! Are you ready to leave ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Tampa, FL · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Hillsborough Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Tampa, FL · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Hillsborough Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Saint Petersburg, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- NE St. Pete Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Saint Petersburg, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- NE St. Pete Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Saint Petersburg, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- NE St. Pete Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Saint Petersburg, FL · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- NE St. Pete Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
Quick apply
Parrish, FL · On-site
$12.50 - $16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Front Desk Associate- Parrish Club HERE WE GROW AGAIN! Are you ready to leave average ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...
$12.53 - $14.01
12% of jobs
$15.31 is the 25th percentile. Wages below this are outliers.
$14.01 - $15.50
15% of jobs
The median wage is $16.94 / hr.
$15.50 - $16.98
24% of jobs
$16.98 - $18.46
13% of jobs
$18.46 - $19.94
9% of jobs
$20.21 is the 75th percentile. Wages above this are outliers.
$19.94 - $21.42
16% of jobs
$21.42 - $22.90
5% of jobs
$22.90 - $24.38
2% of jobs
$24.38 - $25.86
3% of jobs
$25.86 - $27.34
0% of jobs
$27.34 - $28.83
1% of jobs
$12
$18
$28
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
Full-time
Re-posted 14 days ago
As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for staff across the organization. You will handle incoming IT requests, resolve day-to-day technical issues, and escalate more complex problems to senior IT staff as needed. This position is designed for someone with strong customer service skills, solid troubleshooting abilities, and a desire to grow within the IT field. Your primary responsibility is to ensure that employees have the technical support they need to remain productive.
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Responsibilities
· Serve as the first point of contact for staff seeking IT support via phone, email, or ticketing system.
· Provide technical assistance for hardware, software, and peripheral issues.
· Install, configure, and maintain end-user devices (laptops, desktops, printers, mobile devices).
· Troubleshoot and resolve problems with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
· Assist with onboarding and offboarding of employees, including setting up accounts, email, and access permissions.
· Support password resets, user access requests, and basic Active Directory functions.
· Escalate advanced technical issues to System Administrators or IT leadership.
· Document issues and resolutions within the helpdesk ticketing system.
· Assist with office network troubleshooting under the guidance of senior IT staff.
· Provide basic training to users on IT systems and best practices.
· Contribute to maintaining IT inventory and asset tracking.
Requirements:Education & Certifications: - Associate’s degree in IT, Computer Science, or related field preferred (or equivalent work experience). - CompTIA A+, Network+, or Microsoft Fundamentals certifications a plus.
Experience: - 1–3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure/Intune, SharePoint, Microsoft & Windows operating systems, products, applications, and hardware/software troubleshooting techniques. - Basic knowledge of networking fundamentals (Wi-Fi, switches, VPNs). - Experience with Windows and macOS environments. - CINC Systems ERP experience a plus.
Core Skills: - Strong troubleshooting and problem-solving skills. - Excellent communication and customer service skills. - Ability to manage multiple support requests simultaneously. - Detail-oriented with strong documentation habits. - Eagerness to learn and grow into more advanced IT roles.
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Why Join Ardoor
Ardoor is a private equity-backed parent company leading the transformation of association management through advanced technology and best-in-class operations. As a Help Desk Specialist, you will gain hands-on experience with enterprise IT systems, build foundational technical skills, and be part of a collaborative team working to support a rapidly growing organization.
