2

Entry Level Help Desk Support Jobs in Florence, AL

We've built a strong team culture where health, wellness, and mutual support are a top priority for ... helping you stay current with the latest fitness trends. * Exclusive Discounts: As part of the team ...

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What You'll Do As part of our Global Refractory Engineering Team, you'll help design and support ... than a desk job. You'll gain exposure to engineering design, manufacturing, project management ...

What You'll Do As part of our Global Refractory Engineering Team, you'll help design and support ... than a desk job. You'll gain exposure to engineering design, manufacturing, project management ...

What You'll Do As part of our Global Refractory Engineering Team, you'll help design and support ... than a desk job. You'll gain exposure to engineering design, manufacturing, project management ...

Production Assistant

Athens, AL ยท On-site

$15 - $18/hr

... helper to join our production team. In this role, you will support our machine operators ... an entry-level position with excellent opportunities to learn a trade, get cross-trained and ...

CDL-A Regional Truck Driver

Florence, AL ยท On-site

$83K - $102K/yr

... entry-level drivers. This position offers $1,600-$1,800 per week, paid training for qualified ... support for drivers entering the industry. We help new CDL-A drivers develop the skills and ...

Shift Manager

Russellville, AL ยท On-site

$11.50 - $14.75/hr

If you're dependable, confident in making decisions, and ready to step into an entry-level ... Support profitability by following cash control procedures, helping manage inventory, and receiving ...

Shift Manager

Russellville, AL ยท On-site

$11.50 - $14.75/hr

If you're dependable, confident in making decisions, and ready to step into an entry-level ... Support profitability by following cash control procedures, helping manage inventory, and receiving ...

Showing results 21-40

Entry Level Help Desk Support information

See Florence, AL salary details

$9

$18

$29

How much do entry level help desk support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk support in Florence, AL is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.72 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Florence, AL?

For Entry Level Help Desk Support jobs in Florence, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Florence, AL look for?

The top searched job categories for Entry Level Help Desk Support jobs in Florence, AL are:

What cities near Florence, AL are hiring for Entry Level Help Desk Support jobs?

Cities near Florence, AL with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Florence, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,915 per year, or $18.7 per hour.

Entry-Level Sales Representative - Ideal For First Responders

The Compass Business Group

Russellville, AL โ€ข On-site

$65K - $85K/yr

Full-time, Contractor

Posted 9 days ago


Job description

Entry-Level Sales Representative Ideal for First Responders

Company: Compass Business Group
Pay: $65,000$85,000 per year (average) | Commission + optional 6-week base draw
Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B / Direct Sales
Location: Local Territory | In-Person


About Us
At Compass Business Group, we protect what matters most. Our team helps families and businesses prepare for life's unexpected challenges with supplemental insurance that provides peace of mind and financial stability.

We're proud to welcome first responders EMTs, firefighters, paramedics, and public safety professionals who want to continue serving their communities in a new way. Our culture is built on teamwork, integrity, and service.


What You'll Do

  • Build relationships with local business owners and employees

  • Conduct needs-based consultations and present insurance options

  • Enroll clients and provide follow-up support

  • Manage your schedule, appointments, and goals

  • Participate in weekly training and coaching for continued growth


What We Offer

  • Comprehensive training and mentorship no sales experience required

  • Licensing assistance and reimbursement

  • Unlimited earning potential through commissions ($65K$85K avg)

  • Optional 6-week base draw to help you get started

  • Advancement opportunities into leadership roles

  • A supportive, mission-driven team that feels like family


Who You Are

  • A first responder or community-oriented professional ready for a new mission

  • Disciplined, reliable, and self-motivated

  • A confident communicator who builds trust easily

  • Driven by purpose, impact, and long-term growth


Join the Team
Continue your legacy of service in a career that rewards purpose, performance, and people.
Apply today to start your next chapter with Compass Business Group where protecting others becomes your next mission.
?? www.compass-fhl.com