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Entry Level Help Desk Support Jobs in Georgia (NOW HIRING)

RedHelm

Help Desk Technician

Atlanta, GA · On-site

$19.25 - $26/hr

... support them. About the Role We are seeking a Help Desk Technician to join our team ... This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human ... This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support ...

Rubicon

Help Desk Technician

Atlanta, GA

$19.25 - $26/hr

Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Support enterprise applications including Microsoft 365, Intune, Entra, and internal waste ...

Rubicon Global

Help Desk Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Manager, Help Desk Department Name: Information Technology Job Type: Full Time, Exempt Position ... Support enterprise applications including Microsoft 365, Intune, Entra, and internal waste ...

Xerox

Be Seen First

Help Desk Technician (Part Time)

Duluth, GA · On-site

$18.50 - $24.75/hr

We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs department. This role is responsible for delivering high ...

Polsinelli

Help Desk Agent

Atlanta, GA · On-site

$55K - $65K/yr

Log/track all support requests and document resolutions in Helpdesk Ticketing System. * Proactively ... Experience working with Help Desk ticketing solutions. * Familiarity with Mimecast a plus. The ...

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for ...

Aita Consulting Services, Inc

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate ...

Futran Tech Solutions Pvt. Ltd.

Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

Help Desk Analyst 2206 East View Parkway Conyers, GA 30013 *This position is located at DDS ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

Citi Trends

Help Desk Associate

Savannah, GA · On-site

$17.25 - $23.25/hr

CITITRENDS is seeking a Help Desk Associate who will be responsible for supporting and maintaining computer systems and software deployed to support the Stores and all of their processes. This ...

nLeague Services Inc

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Georgia

Entry Level Help Desk Support information

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Georgia? For Entry Level Help Desk Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Georgia look for? The top searched job categories for Entry Level Help Desk Support jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Help Desk Support jobs? Cities in Georgia with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Georgia as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Help Desk Technician (Part Time)

Help Desk Technician (Part Time)

Electronic Systems Inc

Duluth, GA • On-site

$18.50 - $24.75/hr

Contractor

Posted 28 days ago

Job description

Overview
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
This role is part time (two days per week onsite).
We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs department. This role is responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. The ideal candidate will have a working knowledge of Microsoft Azure and the confidence to challenge internal teams constructively when addressing support cases.
Responsibilities
  • Act as a liaison between internal teams and MITs to ensure timely resolution of technical issues
  • Image and deploy laptops and other endpoint devices
  • Provide desktop support, diagnosing and resolving hardware/software problems
  • Maintain and install IT equipment to ensure operational efficiency
  • Troubleshoot issues to minimize downtime and improve system reliability
  • Collaborate with IT peers to foster a productive and supportive work environment
  • Apply Azure knowledge to support identity, access, and cloud-based services
  • Escalate and advocate for resolution of complex cases with internal stakeholders

Qualifications
  • High school diploma and
  • 1+ year of related experience

Apply