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Entry Level Help Desk Support Jobs in Arizona (NOW HIRING)

BC Tech Pro

IT Help Desk/Deskside Support

Chandler, AZ · On-site

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional services skills at all times * Meet - established customer service satisfaction levels and other ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

Judge Group, Inc.

Helpdesk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues. * Identifies, researches and resolves the most complex technical problems.

Judge Group, Inc.

Service Desk-Helpdesk

Phoenix, AZ · On-site

$18 - $22/hr

Experience in a Service Desk, Help Desk, Desktop Support, Technical Support, or similar customer-facing technical support role * Experience supporting Windows 10 and/or Windows 11 environments

Akraya Inc.

Help Desk Specialist I : 26-02461

Tucson, AZ · On-site +1

$20 - $26/hr

Respond to support requests via various channels * Document and track technical incidents * Liaise with other departments for issue resolution Must-Have Skills: * Prior Service Desk or Desktop ...

Trapp Technology

IT Help Desk Level 1

Phoenix, AZ · Remote

$17 - $22.50/hr

We help organizations simplify technology, improve security, and support growth through proactive ... or help desk experience (MSP experience preferred). * Strong troubleshooting skills with the ...

TRAPP TECHNOLOGY INC

IT Help Desk Level 1

Phoenix, AZ · On-site +1

$17 - $22.50/hr

We help organizations simplify technology, improve security, and support growth through proactive ... or help desk experience (MSP experience preferred). * Strong troubleshooting skills with the ...

Theoris

Client Support Desk

Tempe, AZ · On-site

$23/hr

Client Support Desk Pay Rate: $23.00/hour Schedule: Monday-Friday 8:00 AM-4:30 PM Location: Tempe: Onsite until clearance is completed, then transition to remote Temp to Hire Position Overview The ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Maintain a high degree of customer service for all support queries and adhere to all service ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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Entry Level Help Desk Support information

See Arizona salary details

$9

$19

$30

How much do entry level help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level help desk support in Arizona is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Arizona?

For Entry Level Help Desk Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Arizona look for?

The top searched job categories for Entry Level Help Desk Support jobs in Arizona are:

What cities in Arizona are hiring for Entry Level Help Desk Support jobs?

Cities in Arizona with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,403 per year, or $19.4 per hour.

IT Help Desk/Deskside Support

Chandler, AZ • On-site

BC Tech Pro
11 - 50 employees
Learn more about BC Tech Proexternal

$20.50/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. 

  • This is a full-time, onsite position. 
  • Benefits include Health, Dental Vision and 401k.
  • Pay starts at $20.50 per hour

Responsibilities:

  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
  • Provides support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • Perform Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.
  • Other duties or certifications may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience
  • Certifications and/or Qualifications:
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired
  • May require additional customer-specific certifications or training as required

Skills:

  • Excellence in communication and customer-facing skills
  • Strong oral, written and interpersonal skills
  • Ability to follow instructions and processes with minimal instruction
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair kit
  • Additional requirements may exist if offer of employment is extended
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply