... helping formulate operational and analytical questions. • Stay current on all platform updates, features, and capability releases. • Staff the Help Desk, resolve issues, and coordinate with ...
... helping formulate operational and analytical questions. • Stay current on all platform updates, features, and capability releases. • Staff the Help Desk, resolve issues, and coordinate with ...
1-20- Desktop Support Technician
Columbia, SC · On-site
$18.75 - $23.75/hr
The position will coordinate efforts with the Agency Help Desk, Field Support, Infrastructure ... Analyze systems and perform usability testing to ensure performance and reliability, enhance ...
Quick apply
1-20- Desktop Support Technician
Columbia, SC · On-site
$18.75 - $23.75/hr
The position will coordinate efforts with the Agency Help Desk, Field Support, Infrastructure ... Analyze systems and perform usability testing to ensure performance and reliability, enhance ...
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users. * Troubleshoot and ... 2 and 3) for analysis and resolution. * Perform Local Registration Authority (LRA) duties.
Posted today
Entry-Level Sales Agent
Columbia, SC · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Quick apply
Entry-Level Sales Agent
Columbia, SC · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Investigating and resolving BI related business issues which are raised through our IT Service desk ... help grow user learning Staying up to date with key technology roadmaps and product enhancements ...
Investigating and resolving BI related business issues which are raised through our IT Service desk ... help grow user learning Staying up to date with key technology roadmaps and product enhancements ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
Entry Level Help Desk Analyst information
See Sumter, SC salary details
$12.68 - $14.39
3% of jobs
$14.39 - $16.10
8% of jobs
$17.39 is the 25th percentile. Wages below this are outliers.
$16.10 - $17.81
18% of jobs
$17.81 - $19.52
18% of jobs
The median wage is $19.85 / hr.
$19.52 - $21.23
14% of jobs
$22.85 is the 75th percentile. Wages above this are outliers.
$21.23 - $22.94
15% of jobs
$22.94 - $24.65
9% of jobs
$24.65 - $26.36
6% of jobs
$26.36 - $28.07
3% of jobs
$28.07 - $29.78
3% of jobs
$29.78 - $31.50
2% of jobs
$12
$21
$31
How much do entry level help desk analyst jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for entry level help desk analyst in Sumter, SC is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.65 per hour, depending on experience, location, and employer.
What does an entry level help desk analyst do?
An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.
What are the key skills and qualifications needed to thrive as an entry level help desk analyst, and why are they important?
To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.
What are some common challenges an entry level help desk analyst might face in their first year?
Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.
Can you get an Entry Level Help Desk Analyst job with no experience?
Entry Level Help Desk Analyst positions often do not require prior experience, but candidates typically need basic technical knowledge, good communication skills, and familiarity with common tools like ticketing systems. Employers may consider relevant certifications or coursework as sufficient for entry-level applicants.
More about Entry Level Help Desk Analyst jobs
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Re-posted 8 days ago
Job description
Job Description We are seeking a highly skilled Field Service Representative (FSR) to support a mission-critical U.S. Government customer leveraging advanced Palantir technologies. The ideal candidate brings hands-on experience with Palantir platforms, strong communication skills, and the ability to work directly with military and intelligence users in a fast-paced operational environment. This role requires a self-starter who can train users, support operational workflows, assist with dashboard creation, troubleshoot issues, and serve as a critical link between end users and Palantir engineering teams. Responsibilities • Build strong, proactive relationships with users at the customer site and identify use-case gaps. • Support users by creating initial dashboards and helping formulate operational and analytical questions. • Stay current on all platform updates, features, and capability releases. • Staff the Help Desk, resolve issues, and coordinate with Palantir engineering teams to address technical problems. • Provide detailed and timely feedback to engineering teams on product performance, user issues, and feature needs. • Consistently communicate system or operational issues to the Palantir team and customer leadership. • Support mission execution by enabling users to fuse intelligence sources and leverage platform tools effectively. Required Skills • U.S. Citizenship (required by U.S. Government contract). • TS/SCI eligibility (active TS/SCI preferred). • Prior experience working with Palantir platforms (Foundry, Gotham, Gaia, etc.). • Strong communication skills with the ability to explain complex concepts clearly. • Ability to work independently and in a team environment supporting high-tempo operations. • Ability to travel up to 25% domestically or internationally, as required. Desired Skills • Recent, hands-on experience with Palantir platforms. • Military, Special Operations, or Law Enforcement background. • Experience briefing senior military or government stakeholders. • Background fusing intelligence capabilities in support of operations. • Technical foundation with working knowledge of: • HTML, Ruby, Python and/or Java • Microsoft Excel • Hardware, networks, and basic server administration