Entry Level Epic Jobs in Wisconsin (NOW HIRING)

This is an on-site position
Job Title: Epic Specialist Date Revised: July 16, 2026
Location: Corporate EEO Category: Administrative
Department: Administration Non-Exempt
Reports to: Clinical Systems Manager
Job Summary: The Epic Specialist is responsible for the implementation, maintenance, optimization, and support of clinical applications and health information systems across the organization. The Epic Specialist works closely with clinical staff, quality teams, IT, and vendors to ensure that systems are effectively integrated into clinical workflows, meet regulatory standards, and support high-quality patient care.
ESSENTIAL JOB FUNCTIONS:

• Serve as the primary contact and application expert for clinical systems, including Epic.
• Provide frontline support to clinical users, including troubleshooting, issue resolution, and escalation as needed.
• Develop, deliver, and maintain training for new hires and existing staff on clinical systems usage, workflows, and updates.
• Assist with system configuration, clinical workflow design, and optimization to align with operational goals and compliance requirements.
• Coordinate and perform user acceptance testing (UAT) for system upgrades, patches, and new implementations.
• Maintain knowledge of clinical documentation standards, regulatory requirements (e.g., UDS, HEDIS, HRSA), and industry best practices.
• Assist employees with password resets, account unlocks, multi-factor authentication (MFA) support, and user access requests in accordance with organizational security policies.
• Provide entry level technical support and education as appropriate.
• Other duties as assigned.

PREFERRED QUALIFICATIONS:
Skills/Abilities

• Strong understanding of clinical workflows and healthcare delivery models.
• Proficiency with Microsoft Office suite, clinical software applications, system configuration, and troubleshooting.
• Excellent communication, presentation, and interpersonal skills.
• Ability to lead training, manage projects, and facilitate multidisciplinary collaboration.
• Strong organizational and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Ability to identify and maintain confidential material

Education

• Associates or Bachelors degree in health information technology, Nursing, Healthcare Administration, related field, or equivalent experience preferred.

Related Work Experience

• Minimum of 3 years' experience supporting Epic
• Epic certification preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, walk, stand, kneel, stoop, bend, rotate, and reach for extended periods.
Must be able to lift up to 15 pounds at times.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to significant work pace/pressure. The noise level in the work environment is usually moderate.
LINES OF SUPERVISION
The Epic Specialist reports to the Clinical Systems Manager.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Community Health Systems, Inc. is an equal opportunity employer.