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Entry Level Desktop Investigator Jobs (NOW HIRING)

Kenaitze Indian Tribe

Helpdesk Technician

Kenai, AK · On-site

$20 - $26.75/hr

L. 93-638 Job Summary The Helpdesk Technician is an entry-level position responsible for providing ... The Helpdesk Technician will be first line support for desktops, laptops, software, printers and ...

Kenaitze Indian Tribe

Helpdesk Technician

Kenai, AK

$20 - $26.75/hr

L. 93-638 Job Summary The Helpdesk Technician is an entry-level position responsible for providing ... The Helpdesk Technician will be first line support for desktops, laptops, software, printers and ...

Kenaitze Indian Tribe

Helpdesk Technician

Kenai, AK · On-site

$20 - $26.75/hr

L. 93-638 Job Summary The Helpdesk Technician is an entry-level position responsible for providing ... The Helpdesk Technician will be first line support for desktops, laptops, software, printers and ...

SMX

IT StoreFront Specialist (5311)

Patuxent River, MD · On-site

$22.40 - $33.66/hr

The IT Storefront Specialist is an entry-level role responsible for providing front-line IT support ... Technology Refresh Support * Assist with NMCI laptop and desktop refresh efforts for users

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Entry Level Desktop Investigator information

See salary details

$27.5K

$52.4K

$85K

How much do entry level desktop investigator jobs pay per year?

As of Jun 9, 2026, the average yearly pay for entry level desktop investigator in the United States is $52,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Desktop Investigator vs Entry Level Field Investigator?

AspectEntry Level Desktop InvestigatorEntry Level Field Investigator
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentPrimarily office-based, using computers and investigative softwareField-based, conducting in-person interviews and surveillance
Employer & Industry UsageUsed by insurance companies, private investigation firms, and legal agenciesCommon in insurance, legal, and private investigation sectors
Search & Comparison IntentOften compared for entry-level investigative roles focusing on desk workCompared for roles involving fieldwork versus desk work

Entry Level Desktop Investigators primarily perform research and data analysis from an office setting, while Entry Level Field Investigators conduct in-person investigations and surveillance. Both roles require similar educational backgrounds and are used across the same industries, but differ mainly in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as an Entry Level Desktop Investigator, and why are they important?

To thrive as an Entry Level Desktop Investigator, you need strong analytical skills, attention to detail, and typically a background in criminal justice or a related field. Familiarity with research databases, online investigative tools, and case management systems is essential. Excellent written communication, critical thinking, and discretion are important soft skills for preparing reports and handling sensitive information. These competencies ensure accurate information gathering and effective case resolution while maintaining legal and ethical standards.

What does an Entry Level Desktop Investigator do?

An Entry Level Desktop Investigator conducts investigations primarily using online resources and databases from a computer workstation. Their tasks often include researching individuals or businesses, verifying information, gathering evidence, and preparing reports for clients or employers. These professionals typically work for insurance companies, law firms, or private investigation agencies, and their work supports fraud detection, background checks, and legal cases. The role requires strong analytical skills, attention to detail, and proficiency with internet research tools.

What are some common challenges faced by Entry Level Desktop Investigators, and how can they overcome them?

Entry Level Desktop Investigators often encounter challenges such as managing large volumes of digital information, verifying the accuracy of online data, and adhering to strict privacy and compliance standards. To overcome these, it’s important to develop strong organizational skills, utilize reliable research databases, and stay updated on industry best practices and regulations. Collaborating with more experienced team members and seeking feedback can also help new investigators build confidence and efficiency in their role.
More about Entry Level Desktop Investigator jobs
What cities are hiring for Entry Level Desktop Investigator jobs? Cities with the most Entry Level Desktop Investigator job openings:
What are the most commonly searched types of Desktop Investigator jobs? The most popular types of Desktop Investigator jobs are:
What states have the most Entry Level Desktop Investigator jobs? States with the most job openings for Entry Level Desktop Investigator jobs include:
What job categories do people searching Entry Level Desktop Investigator jobs look for? The top searched job categories for Entry Level Desktop Investigator jobs are:
Entry Level Desktop Investigator jobs near you
Infographic showing various Entry Level Desktop Investigator job openings in the United States as of May 2026, with employment types broken down into 6% Internship, 88% Full Time, and 6% Part Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $52,394 per year, or $25.2 per hour.

IT Level Two Support Engineer for MSP

Consulting Technology Company

Ronkonkoma, NY

$70K - $95K/yr

Full-time

Posted 29 days ago

Job description

We are seeking a highly motivated and experienced Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.
*This is not an entry level position. You must have real experience and will be expected to be productive from the beginning.

Duties and Responsibilities (not comprehensive of all tasks) 

· Diagnose and resolve IT related hardware, software, and network issues
· Configuration and installation of new IT equipment at client locations
· Installation, setup, and support of VoIP systems
· Configure user accounts in Active Directory, O365 and other applications
· Track customer issues and resolutions in our ticketing system
· Proactively monitor, manage, and support client networks
· Perform software and hardware updates and maintenance
· Investigate security breaches and vulnerabilities
· Collaborate with other team members to solve complex issues
· Recommend hardware and software improvements to clients
· Monitor data backups and perform file restorations or disaster recovery
· Rebuild/re-image computers and transferring/saving user profiles and data
· Resolve virus and malware issues
· VPN setup and troubleshooting
· Backup/Restoration and Disaster Recovery
 
 
Requirements and Qualifications

· At least 2 yrs. experience in an IT support related position
· ConnectWise and MSP experience +++
· Cisco and Meraki experience +++
· Thorough knowledge of Windows 10 and Mac OS X
· Cybersecurity experience or certification a plus, but not required.
· Familiarity with mobile devices such as iPhones, iPads, Android, etc.
· Prior knowledge of service ticketing systems
· Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points
· Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
· Professional attitude and appearance
· Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations
· Availability during weekday business hours and a rotating on-call schedule, if needed
· Must have a reliable vehicle and be available to travel within an assigned geographical region
 
 
Desired Qualities and Skills

· Strong troubleshooting and critical thinking skills
· Ability to multitask, prioritize, and manage time efficiently
· Excellent verbal and written communication skills
· Self-motivated with the ability to work in a fast-paced environment
 
 
Why work here

We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.