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Entry Level Desktop Investigator Jobs (NOW HIRING)

National Grid USA

Customer Service Associate

Northborough, MA · On-site

$15 - $20.50/hr

... entry level, union-represented role that offers qualified candidates an opportunity to join a ... Investigate and analyze customer issues and develop appropriate solutions to satisfy customer needs.

Viridien

Graphical Software Developer

Houston, TX · Hybrid

Familiarity with Qt or comparable desktop GUI frameworks * Understanding of object-oriented design ... Experience debugging native applications and investigating crashes, memory issues, or performance ...

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All JobsDesktop Investigator JobsEntry Level Desktop Investigator Jobs

Entry Level Desktop Investigator information

See salary details

$27.5K

$52.4K

$85K

How much do entry level desktop investigator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level desktop investigator in the United States is $52,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Desktop Investigator vs Entry Level Field Investigator?

AspectEntry Level Desktop InvestigatorEntry Level Field Investigator
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentPrimarily office-based, using computers and investigative softwareField-based, conducting in-person interviews and surveillance
Employer & Industry UsageUsed by insurance companies, private investigation firms, and legal agenciesCommon in insurance, legal, and private investigation sectors
Search & Comparison IntentOften compared for entry-level investigative roles focusing on desk workCompared for roles involving fieldwork versus desk work

Entry Level Desktop Investigators primarily perform research and data analysis from an office setting, while Entry Level Field Investigators conduct in-person investigations and surveillance. Both roles require similar educational backgrounds and are used across the same industries, but differ mainly in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as an entry level desktop investigator?

To thrive as an Entry Level Desktop Investigator, you need strong analytical skills, attention to detail, and typically a background in criminal justice or a related field. Familiarity with research databases, online investigative tools, and case management systems is essential. Excellent written communication, critical thinking, and discretion are important soft skills for preparing reports and handling sensitive information. These competencies ensure accurate information gathering and effective case resolution while maintaining legal and ethical standards.

What does an entry level desktop investigator do?

An Entry Level Desktop Investigator conducts investigations primarily using online resources and databases from a computer workstation. Their tasks often include researching individuals or businesses, verifying information, gathering evidence, and preparing reports for clients or employers. These professionals typically work for insurance companies, law firms, or private investigation agencies, and their work supports fraud detection, background checks, and legal cases. The role requires strong analytical skills, attention to detail, and proficiency with internet research tools.

What are some common challenges faced by entry level desktop investigators, and how can they overcome them?

Entry Level Desktop Investigators often encounter challenges such as managing large volumes of digital information, verifying the accuracy of online data, and adhering to strict privacy and compliance standards. To overcome these, it’s important to develop strong organizational skills, utilize reliable research databases, and stay updated on industry best practices and regulations. Collaborating with more experienced team members and seeking feedback can also help new investigators build confidence and efficiency in their role.
More about Entry Level Desktop Investigator jobs
What cities are hiring for Entry Level Desktop Investigator jobs? Cities with the most Entry Level Desktop Investigator job openings:
What are the most commonly searched types of Desktop Investigator jobs? The most popular types of Desktop Investigator jobs are:
What states have the most Entry Level Desktop Investigator jobs? States with the most job openings for Entry Level Desktop Investigator jobs include:
What job categories do people searching Entry Level Desktop Investigator jobs look for? The top searched job categories for Entry Level Desktop Investigator jobs are:
Entry Level Desktop Investigator jobs near you
Infographic showing various Entry Level Desktop Investigator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,394 per year, or $25.2 per hour.

Configuration Analyst

NEW YORK POWER AUTHORITY

White Plains, NY • On-site

$87K - $119K/yr

Full-time

Re-posted 16 days ago

Job description

Summary
The New York Power Authority is seeking a Configuration Analyst to support the implementation, maintenance, and day-to-day operation of the core enterprise platforms that keep our Risk & Resilience function running. This is an entry-level to early-career opportunity, ideal for a motivated recent graduate or a professional with up to two years of experience in IT, software development, or systems administration who is ready to grow within a high-impact technology team.
Reporting to the Director, Risk & Resilience Technology, you will work alongside senior Configurators to support platforms including Microsoft 365, RSA Archer, Workiva, and Python- and Node.js-based automation and services. Your responsibilities will span system monitoring, incident management, scripting, and stakeholder communication. You will identify opportunities for automation and operational efficiency and help implement improvements with team guidance, develop and maintain Python and Node.js scripts that streamline routine operations and reduce manual effort, and participate in the full software development lifecycle-from requirements gathering and testing through deployment and post-implementation support-for enterprise system changes. You will also maintain accurate documentation of configurations, procedures, runbooks, and lessons learned, and contribute to code reviews and version control practices in line with team standards.
This is a hands-on role with clear mentorship and meaningful room to grow, offering exposure to the enterprise systems that directly support the resilience of New York's power infrastructure. Please note that desktop and network infrastructure support falls outside the scope of this position.
The Configuration Analyst supports the implementation, maintenance, and day-to-day operations of core enterprise IT systems at the New York Power Authority. This is an entry-level to early-career position suited for a motivated recent graduate or a professional with up to two (2) years of relevant experience in IT, software development, or systems administration. This role would be part of Risk and Resilience Business unit. #LI-CJ1
Responsibilities
  • Assist with implementations, support, and improvement of hardware and software solutions
  • Assist in support and maintenance of core platforms including M365, RSA Archer, Workiva Python-based automation, and Node.js services
  • Assist in operational management of key infrastructure platforms and services like M365, RSA Archer, Workiva
  • Communicate and coordinate with other teams, management, and project manager on implementation and integration for projects and services across the enterprise
  • Assist in incident lifecycle management using ITIL methodologies
  • Support existing environments including patching and vulnerability management, and platform upgrades
  • Assist in the testing and operations of SaaS based upgrades
  • Assist in resolution of production issues while adhering to IT change and incident management, and verification practices (ITSM)
  • Assist and support continuous improvement of IT operations through tasks automation and scripting
  • Support Business Continuity Processes and Disaster Recovery exercises

Knowledge, Skills and Abilities
  • Ability to handle all but the most complex IT tasks for medium and small enterprise systems and/or discrete parts of large enterprise systems
  • Knowledge of systems and software debugging
  • Excellent written and oral communication is essential to document incidents, reporting to senior management, and to capture customer needs
  • Ability to investigate what is not intuitive and to develop solutions to non-routine problems
  • Competent to work at the highest technical level on all phases of system implementations and support
  • Must be aware of changes and advancements in the industry and develop industry-wide expertise
  • Proficient in the use of the M365 platform and services, virtualization technologies, storage and compute, cloud platforms, and infrastructure services like Active Directory, DNS, etc.
  • Experience with scripting languages and automation tools

Education, Experience and Certifications
  • Bachelor's Degree required. IT related field preferred.
  • 2 years of related experience preferred
  • Experience in the use of platforms including M365, RSA Archer, Workiva Python-based automation, Node.js services and multiple application development tool sets as well as experience in formal system development lifecycle methodology
  • Experience using standard application development design, report and project management tools

Physical Requirements
The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $87,000-$119,900. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities.
The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.
NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email accessibility@nypa.gov.

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