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Damage Investigator Jobs (NOW HIRING)

What You Will Do A Damage Investigator will hold the responsibility of being the first line of defense in gathering all the facts while putting the data together to swing the pendulum of liability ...

What You Will Do A Damage Investigator will hold the responsibility of being the first line of defense in gathering all the facts while putting the data together to swing the pendulum of liability ...

PLC's core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their ...

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Damage Investigator information

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$32K

$75.3K

$131K

How much do damage investigator jobs pay per year?

As of Jun 10, 2026, the average yearly pay for damage investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Damage Investigator position, and why are they important?

To thrive as a Damage Investigator, you need strong analytical abilities, attention to detail, and a background in insurance, construction, or engineering, often supported by relevant education or field experience. Familiarity with claims management software, digital documentation tools, and damage assessment methodologies or certifications (such as in property inspection) is commonly required. Excellent communication, problem-solving skills, and the ability to manage stressful situations stand out in this position. These qualities are crucial for accurately assessing claims, collaborating with stakeholders, and ensuring fair and timely resolutions.

What does a Damage Investigator do?

A Damage Investigator is responsible for inspecting, assessing, and documenting damage to property, vehicles, or infrastructure. They determine the cause, extent, and cost of repairs, often working for insurance companies, government agencies, or utility providers. Their duties may include conducting on-site investigations, interviewing witnesses, and preparing detailed reports. Strong analytical skills and attention to detail are essential in this role.

What types of cases or claims does a Damage Investigator typically handle?

As a Damage Investigator, you will commonly be assigned to assess property, auto, or casualty insurance claims involving damage from incidents such as accidents, weather events, or vandalism. Your daily responsibilities may include visiting sites to inspect damages, collecting evidence, interviewing witnesses, and preparing detailed reports for insurance companies or legal teams. Most Damage Investigators collaborate closely with adjusters, contractors, and sometimes legal professionals to determine liability and claim value. While each day brings unique cases, effective communication and thorough documentation are consistent aspects of the role. Over time, handling complex claims and demonstrating expertise can lead to advancement into senior investigator or supervisory positions.

More about Damage Investigator jobs
What cities are hiring for Damage Investigator jobs? Cities with the most Damage Investigator job openings:
What are the most commonly searched types of Damage Investigator jobs? The most popular types of Damage Investigator jobs are:
Who are the top companies hiring for Damage Investigator jobs? The top employers for Damage Investigator jobs are:
What states have the most Damage Investigator jobs? States with the most job openings for Damage Investigator jobs include:
Infographic showing various Damage Investigator job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.
Damage Investigator - Jefferson County

Damage Investigator - Jefferson County

Dycom Industries, Inc.

Birmingham, AL • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Birmingham, AL
Workplace Type: Field
Employment Type: Hourly
Discover a more connected career
Our Damage Investigator plays a critical role in supporting our Operations partners in damage prevention and quality assurance initiatives. As a result, we hold ourselves to high standards and expectations. It is key that you are a self-motivated professional with strong work ethic, organizational and interpersonal skills, and are ready to add value to our team on day one.
The Damage Investigator (DI) reports directly to the Operations Manager. In this role, the ideal candidate will be highly organized with the ability to prioritize multiple tasks, while focusing on quality and integrity in the Damage Investigation process. The DI objectively investigates utility damages and communicates findings to management. The DI improves quality in assigned areas by identifying and addressing field quality deficiencies resulting in fewer damages.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
Key responsibilities will include:
  • Collaborate with Operations partners to identify potential opportunities for damage prevention through the field audit process.
  • Identify at-risk Field Technicians who need additional training to prevent potential for damages.
  • Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per client.
  • Correct the field risk findings and coach/mentor technicians.
  • Provide frequent and ongoing feedback to FIeld Check partners to improve quality results, reduce damages and ensure audit requests are being submitted with proper documentation.
  • Communicate audit and investigation findings with quality assurance and operations management, both verbally & in written format.
  • Effectively balance various job responsibilities while meeting daily productivity & efficiency standards, and completion deadlines.
  • Provide witness testimony in small claims and litigated cases when necessary.
  • Promote and maintain a strong safety culture and ensure quality standards are being met.
  • Promote a good working relationship with clients, excavators, regulators, employees, and the public.
  • Operate company vehicles in a safe manner and maintain a professional appearance.
  • Will support hands-on utility locate training and education in Damage Prevention
  • Remain current on existing and emerging learning methodologies and technologies
  • Ticket production and weekend work may be required, as needed
  • Mentor and field train new employees
  • Completes other duties, as needed

What you'll need
Required skills for success:
  • High School Diploma or GED equivalency
  • Two (2) or more years of experience locating underground utilities and/or combination of related experience required
  • Thorough understanding of utility locating procedures, marking standards and proficiency with locate equipment.
  • Ability to troubleshoot difficult locates and proficiently interpret all utility plats.
  • Demonstrated ability to appropriately coach and mentor technicians.
  • Apply critical thinking skills to understand problems, analyze facts and anticipate results to make decisions based on available information and meet deadlines.
  • Excellent verbal and written communication skills, including ability to communicate effectively with diverse individuals at all levels and areas within the organization
  • Proficiency in computer based technology and ability to learn new systems & software related to the role.
  • Ability to be flexible and adaptive in a fast-paced and dynamic work environment
  • Respond to emergency calls, as needed.
  • Proficient in the use of hand tools and equipment. (shovels, screw drivers, wrenches, and ped keys etc.)
  • Ability to carry 3-5 lb electronic locating equipment for extended periods of time; lifting objects up to 50 pounds or lifting in excess of 50 lbs with tool aids.

The wage range for Damage Investigator - Jefferson County is $20.00 - $24.00
Why work with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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