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Damage Investigator Jobs (NOW HIRING)

Phoenix Loss control

Field Claims Investigator

Reno, NV · On-site

$25/hr

PLC's core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their ...

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$32K

$75.3K

$131K

How much do damage investigator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for damage investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a damage investigator do?

A Damage Investigator is responsible for inspecting, assessing, and documenting damage to property, vehicles, or infrastructure. They determine the cause, extent, and cost of repairs, often working for insurance companies, government agencies, or utility providers. Their duties may include conducting on-site investigations, interviewing witnesses, and preparing detailed reports. Strong analytical skills and attention to detail are essential in this role.

What types of cases or claims does a damage investigator typically handle?

As a Damage Investigator, you will commonly be assigned to assess property, auto, or casualty insurance claims involving damage from incidents such as accidents, weather events, or vandalism. Your daily responsibilities may include visiting sites to inspect damages, collecting evidence, interviewing witnesses, and preparing detailed reports for insurance companies or legal teams. Most Damage Investigators collaborate closely with adjusters, contractors, and sometimes legal professionals to determine liability and claim value. While each day brings unique cases, effective communication and thorough documentation are consistent aspects of the role. Over time, handling complex claims and demonstrating expertise can lead to advancement into senior investigator or supervisory positions.

What are the key skills and qualifications needed to thrive as a damage investigator, and why are they important?

To thrive as a Damage Investigator, you need strong analytical abilities, attention to detail, and a background in insurance, construction, or engineering, often supported by relevant education or field experience. Familiarity with claims management software, digital documentation tools, and damage assessment methodologies or certifications (such as in property inspection) is commonly required. Excellent communication, problem-solving skills, and the ability to manage stressful situations stand out in this position. These qualities are crucial for accurately assessing claims, collaborating with stakeholders, and ensuring fair and timely resolutions.

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Damage Investigator jobs near you
Infographic showing various Damage Investigator job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Field Claims Investigator

Phoenix Loss control

Grants Pass, OR • On-site

$25/hr

Part-time

Re-posted yesterday

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi
 

COMPANY OVERVIEW 

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 
 

POSITION SUMMARY 

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 
 

Duties

  • Conduct on-site field investigations  
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates  
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines  
  • Remain prepared and willing to respond to damage calls within a timely manner  
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process  
  • Respond to damages same day if received during business hours (if not, first response following day) 
  • Accurately record all time, mileage, and other associated specific items 

Requirements