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Entry Level Desktop Investigator Jobs (NOW HIRING)

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Additionally, you will configure and deploy desktop and network hardware, support National Security ...

This entrylevel role is a great opportunity to build handson experience, learn from seasoned IT ... Knowledge of computer hardware, operating systems, and desktop applications Experience ...

Support Analyst

Oak Ridge, TN · On-site

$54K - $90K/yr

This entry-level role is a great opportunity to build hands-on experience, learn from seasoned IT ... desktop systems and applications, and managing user access. You'll help deploy and test new tools ...

The Patch Management Specialist, Junior supports the patch management lifecycle for desktops ... Relevant entry-level security or infrastructure certifications that include patching and ...

... investigations. Provide work direction to technicians and less experienced colleagues. Work ... Work Experience: 1. Project Manager Level 1: Entry Level to greater than 1 year experience 2. ...

... investigations. Provide work direction to technicians and less experienced colleagues. Work ... Work Experience: 1. Project Manager Level 1: Entry Level to greater than 1 year experience 2. ...

... investigations. Provide work direction to technicians and less experienced colleagues. Work ... Work Experience: 1. Project Manager Level 1: Entry Level to greater than 1 year experience 2. ...

Showing results 21-40

Entry Level Desktop Investigator information

See salary details

$27.5K

$52.4K

$85K

How much do entry level desktop investigator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level desktop investigator in the United States is $52,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Desktop Investigator vs Entry Level Field Investigator?

AspectEntry Level Desktop InvestigatorEntry Level Field Investigator
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentPrimarily office-based, using computers and investigative softwareField-based, conducting in-person interviews and surveillance
Employer & Industry UsageUsed by insurance companies, private investigation firms, and legal agenciesCommon in insurance, legal, and private investigation sectors
Search & Comparison IntentOften compared for entry-level investigative roles focusing on desk workCompared for roles involving fieldwork versus desk work

Entry Level Desktop Investigators primarily perform research and data analysis from an office setting, while Entry Level Field Investigators conduct in-person investigations and surveillance. Both roles require similar educational backgrounds and are used across the same industries, but differ mainly in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as an entry level desktop investigator?

To thrive as an Entry Level Desktop Investigator, you need strong analytical skills, attention to detail, and typically a background in criminal justice or a related field. Familiarity with research databases, online investigative tools, and case management systems is essential. Excellent written communication, critical thinking, and discretion are important soft skills for preparing reports and handling sensitive information. These competencies ensure accurate information gathering and effective case resolution while maintaining legal and ethical standards.

What does an entry level desktop investigator do?

An Entry Level Desktop Investigator conducts investigations primarily using online resources and databases from a computer workstation. Their tasks often include researching individuals or businesses, verifying information, gathering evidence, and preparing reports for clients or employers. These professionals typically work for insurance companies, law firms, or private investigation agencies, and their work supports fraud detection, background checks, and legal cases. The role requires strong analytical skills, attention to detail, and proficiency with internet research tools.

What are some common challenges faced by entry level desktop investigators, and how can they overcome them?

Entry Level Desktop Investigators often encounter challenges such as managing large volumes of digital information, verifying the accuracy of online data, and adhering to strict privacy and compliance standards. To overcome these, it’s important to develop strong organizational skills, utilize reliable research databases, and stay updated on industry best practices and regulations. Collaborating with more experienced team members and seeking feedback can also help new investigators build confidence and efficiency in their role.
More about Entry Level Desktop Investigator jobs
What cities are hiring for Entry Level Desktop Investigator jobs? Cities with the most Entry Level Desktop Investigator job openings:
What are the most commonly searched types of Desktop Investigator jobs? The most popular types of Desktop Investigator jobs are:
What states have the most Entry Level Desktop Investigator jobs? States with the most job openings for Entry Level Desktop Investigator jobs include:
Infographic showing various Entry Level Desktop Investigator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,394 per year, or $25.2 per hour.

Help Desk Specialist

IntePros Federal

Washington, DC • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to gain valuable experience in a fast-paced Information Technology environment. You will have the chance to support our government clients with cutting-edge technology solutions while honing your troubleshooting skills. This Onsite position offers a competitive salary range of $60,000 - $70,000, ensuring that your hard work is recognized and rewarded. Don't miss out on this chance to kickstart your career in IT with us at IntePros Federal!
You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Unlimited Training and Certification Reimbursement, and 401K Match. Apply now and be part of a team that values innovation and excellence.
IntePros Federal: Who We Are
For IntePros Federal, why we exist is to empower people to do the right thing by our coworkers, customers and community. This why statement is the basis for our core values and keys to success.
Your role as a Help Desk Specialist
Join our dynamic team at IntePros Federal as a Help Desk Specialist in Washington DC. In this role, you will be providing Tier I & Tier II support, responding to high call volumes within a small team setting. Your responsibilities will include offering phone support during core business hours and on-call support after hours and on weekends, ensuring that our clients receive timely assistance.
You will also administer user accounts using Active Directory, manage email accounts through Microsoft Exchange, and support VDI and virtual environments. Additionally, you will configure and deploy desktop and network hardware, support National Security Systems Public Key Infrastructure, and monitor systems like the Automated Message Handling System. If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top-notch customer service, this position is perfect for you.
Apply now to be a part of our innovative team!
What matters most
To excel in the Help Desk Specialist role at IntePros Federal, candidates should possess key skills and qualities. Essential requirements include familiarity with the ServiceNow Ticketing System, along with 6 months to 1 year of relevant experience. Strong oral and written communication skills, as well as exceptional customer service abilities, are crucial.
Candidates should have previous call desk or help desk experience and the capacity to handle multiple tasks efficiently under tight deadlines. An analytical mindset, proficiency in Microsoft desktop client technologies, and a knack for problem-solving are highly valued. The ideal candidate will stay current with technology trends and be eager to contribute innovative ideas in a small-company setting where their impact is directly felt.
Additionally, a passion for building relationships and delivering outstanding service is essential, as is a willingness to travel to various site locations as needed.
Knowledge and skills required for the position are:
  • Experience with ServiceNow Ticketing System
  • 6 months - 1 year experience preferred
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Call desk and/or Help desk experience
  • Ability to multi-task and perform under tight deadlines
  • Demonstrate an ability to methodically and proactively analyze problems and identify solutions
  • Experience with Microsoft desktop client technologies and supporting software
  • Familiar with current and emerging technologies and their potential impact to the Department
  • Likes to work in a small company where your input, contributions, and ideas will directly impact the company's growth and success
  • Loves building relationships with people and providing a true "Wow" experience.
  • Willing to travel to local/nationwide site locations.
Are you ready for an exciting opportunity?
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
EEO (Equal Employment Opportunity) Commitment:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Equal Opportunity Employer/Veterans/Disabled
Background Investigation Required