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Entry Level Customer Support Jobs in Silver Spring, MD

elt

Entry Level Sales

Glen Burnie, MD · On-site

$60K/yr

... support our Baltimore, MD location. We offer tremendous opportunity for growth, competitive ... Build relationships with current customers through consistent follow-ups. Develop sales strategies ...

GeneDx

Billing Support Specialist I

Gaithersburg, MD

$20.75 - $28/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role ...

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Entry Level Customer Support information

See Silver Spring, MD salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level customer support in Silver Spring, MD is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Silver Spring, MD?

The most popular types of Customer Support jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Customer Support jobs in Silver Spring, MD?

For Entry Level Customer Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Support jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,027 per year, or $21.6 per hour.

Entry-Level Business Associate

GEM VA INC.

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

Posted 3 days ago

New

Job description

No experience required • Paid training • Weekly pay • Career growth

We’re hiring motivated Entry-Level Business Associates to join our growing team. This is an excellent opportunity to gain hands-on experience in business development, customer service, sales, marketing, and client relations.

No previous experience required. We provide paid training, mentorship, and professional development to help you build valuable skills and advance your career.

What You’ll Do
  • Support customer and client engagement initiatives
  • Communicate with customers and provide professional service
  • Assist with sales, marketing, and business development activities
  • Represent partner brands and organizations professionally
  • Build and maintain positive customer relationships
  • Support promotional events and community outreach
  • Collaborate with team members to achieve business goals
  • Participate in training and professional development
What We’re Looking For
  • Motivated, reliable, and eager to learn
  • Strong communication and interpersonal skills
  • Positive, professional attitude
  • Comfortable interacting with customers and clients
  • Team-oriented and coachable
  • Able to work in a fast-paced environment
  • Interested in business, sales, marketing, or customer relations

Experience in customer service, retail, sales, hospitality, marketing, or business is a plus—but not required.

What We Offer
  • Paid training
  • Weekly pay
  • Full-time opportunities
  • Immediate start opportunities
  • Performance-based bonuses
  • Career advancement opportunities
  • Leadership development
  • Ongoing coaching and mentorship
  • Supportive team environment
Apply Today

Looking for an entry-level business job with paid training, weekly pay, and career growth?

Apply today for our Entry-Level Business Associate position and gain valuable experience in business development, sales, marketing, customer service, and client relations.

No experience? No problem. We’ll train you. Apply today.