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Entry Level Customer Support Jobs in Silver Spring, MD

Daz

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Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service ... We provide full training and ongoing support to ensure your success! Responsibilities: * Handle ...

Daz

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Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service ... We provide full training and ongoing support to ensure your success! Responsibilities: * Handle ...

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Arlington, VA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Flexible scheduling * Training and onboarding support * Ongoing coaching and mentorship

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Arlington, VA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Flexible scheduling * Training and onboarding support * Ongoing coaching and mentorship

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Arlington, VA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Flexible scheduling * Training and onboarding support * Ongoing coaching and mentorship

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Silver Spring, MD

Entry Level Customer Support information

See Silver Spring, MD salary details

$11

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$32

How much do entry level customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer support in Silver Spring, MD is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.09 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Silver Spring, MD?

The most popular types of Customer Support jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Customer Support jobs in Silver Spring, MD?

For Entry Level Customer Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Support jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,027 per year, or $21.6 per hour.

Customer Service Representative - Entry Level - Immediate Hire

GIG USA

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Looking for an entry-level customer service job with paid training, weekly pay, and opportunities for career advancement? We're hiring motivated Customer Service Representatives to join our growing team!
No previous customer service experience is required. Whether you're starting your career, looking for a new opportunity, or transitioning from retail, hospitality, sales, or another customer-facing role, we provide the training, support, and resources you need to succeed.
If you're friendly, dependable, motivated, and enjoy helping people, this could be the opportunity you've been looking for.
Why Join Our Team?
  • Full-time Customer Service Representative positions
  • Weekly pay
  • Paid training - no previous experience required
  • Immediate start opportunities
  • Hands-on training and ongoing support
  • Positive, energetic, and team-oriented workplace
  • Opportunities for career growth and advancement
  • Performance-based promotions
  • Opportunities to develop communication, customer service, and leadership skills
  • Optional travel opportunities
Customer Service Representative Job Responsibilities
As a Customer Service Representative, you'll help create positive customer experiences while representing our clients and their products, services, and promotional campaigns.
Your responsibilities may include:
  • Providing friendly, professional, and exceptional customer service
  • Answering customer questions about products, services, and promotions
  • Communicating clearly with customers and building strong relationships
  • Assisting with customer engagement and promotional initiatives
  • Representing clients with professionalism and integrity
  • Working closely with team members to achieve individual and company goals
  • Managing multiple priorities in a fast-paced environment
  • Maintaining a positive, helpful, and customer-first attitude
  • Learning new customer service and communication skills through paid training
Customer Service Representative Qualifications
You may be a great fit for this entry-level customer service position if you are:
  • Friendly, approachable, and customer-focused
  • A strong verbal communicator
  • Reliable, dependable, and motivated
  • Comfortable working both independently and as part of a team
  • Able to multitask and adapt to a fast-paced environment
  • Detail-oriented and capable of solving problems
  • Eager to learn new skills
  • Interested in professional development and future leadership opportunities
Experience Is Not Required
No previous customer service experience is required.
Experience in customer service, retail, hospitality, sales, call centers, restaurants, front desk, or other customer-facing positions can be helpful, but it is not required. Paid training is provided to new hires.
Minimum Requirements
  • Must be 18 years of age or older
  • Must successfully pass a background check prior to employment
  • Must be local and available to begin work immediately
  • Must be authorized to work as required by applicable law
Start Your Customer Service Career Today
If you're searching for an entry-level customer service job, customer service representative position, or full-time job with paid training and weekly pay, we'd love to hear from you.
This is an opportunity to join a growing team, gain valuable professional experience, develop your communication skills, and build toward future career opportunities.
We're interviewing immediately and hiring qualified candidates for full-time Customer Service Representative positions.
Apply Today!
Ready to get started? Apply now to be considered for our Customer Service Representative openings.
No experience? No problem. We provide paid training and the support you need to learn, grow, and succeed.

Apply