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Entry Level Customer Support Jobs in Silver Spring, MD

vTech Solution

Customer Support

Washington, DC · On-site

$19.25 - $24.50/hr

The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely ...

Razor

Customer Service Technician with Security Clearance

Rockville, MD · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Razor is hiring a 100% Remote Junior / Entry-Level Customer Service Technician to support users with technical issues and system-related questions. This role is ideal for individuals beginning their ...

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Silver Spring, MD

Entry Level Customer Support information

See Silver Spring, MD salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level customer support in Silver Spring, MD is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Silver Spring, MD?

The most popular types of Customer Support jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Customer Support jobs in Silver Spring, MD?

For Entry Level Customer Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Support jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,027 per year, or $21.6 per hour.

Customer Service Representative - Entry Level - Immediate Hire

GIG USA

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

Medical, Dental, Vision

Posted 3 days ago

New

Job description

Are you looking for an entry-level customer service job with immediate hiring opportunities? We are expanding our team and seeking motivated, outgoing individuals for Entry-Level Customer Service Representative positions.
This is a great opportunity for candidates who enjoy working with people, want to gain professional experience, and are looking for paid training and long-term career growth.
What You'll Do
As an Entry-Level Customer Service Representative, you will:
  • Interact with customers and community members at live events and promotional campaigns.
  • Provide friendly, professional customer service and answer questions.
  • Communicate information about nonprofit campaigns, fundraising initiatives, and community programs.
  • Represent partner organizations in a positive and professional manner.
  • Assist with event setup, logistics, and on-site customer support.
  • Build strong relationships with customers, supporters, and community members.
  • Work closely with a team to create a positive and engaging event experience.
What We're Looking For
No previous customer service experience is required. We provide paid training and hands-on support.
Ideal candidates are:
  • Outgoing, friendly, and comfortable speaking with people.
  • Strong communicators with a positive attitude.
  • Reliable, professional, and motivated.
  • Team players who enjoy a fast-paced environment.
  • Coachable and eager to learn.
  • Available for an immediate start.
  • Experience in customer service, retail, hospitality, sales, fundraising, or events is a plus-but not required.
What We Offer
  • Immediate hire opportunities
  • Full-time positions
  • Paid training
  • Ongoing coaching and mentorship
  • Competitive weekly pay
  • Performance-based bonuses
  • Medical, Dental, and Vision benefits
  • Career advancement opportunities
  • Training for future leadership and management positions
  • A supportive, energetic, team-oriented work environment
Apply Today - Immediate Customer Service Openings
If you're searching for an entry-level customer service representative job, customer service jobs hiring immediately, or a career opportunity that provides training and advancement, we want to hear from you.
Apply today to become an Entry-Level Customer Service Representative and start building your career with our growing team.

Apply