ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Riverside, CA

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and ... This is an excellent opportunity for an entry-level candidate or recent graduate looking to build a ...

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and ... This is an excellent opportunity for an entry-level candidate or recent graduate looking to build a ...

KW Irvine

Entry-Level Real Estate Agent

Irvine, CA · On-site +1

$102.50K - $192.40K/yr

You'll also learn how to stay organized using CRM systems, manage your follow-up, and track your ... support. • Collaborate with experienced agents to gain insights and develop your skills in real ...

InsuraTec

Sales Representative (Remote)

Pomona, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Irvine, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Hesperia, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

San Dimas, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Walnut, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Tustin, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Eastvale, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Beaumont, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

next page

Showing results 1-20

People also search for

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Riverside, CA

Entry Level Customer Support information

See Riverside, CA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for entry level customer support in Riverside, CA is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Riverside, CA? The most popular types of Customer Support jobs in Riverside, CA are:
What are popular job titles related to Entry Level Customer Support jobs in Riverside, CA? For Entry Level Customer Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Support jobs? Cities near Riverside, CA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Riverside, CA as of May 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,441 per year, or $21.8 per hour.
Customer Service Representative (Web to Print Support)

Customer Service Representative (Web to Print Support)

Direct Edge

Anaheim, CA • On-site

$20 - $24/hr

Full-time

Posted 7 days ago

Job description

Job Type
Full-time
Description
About the Company
Direct Edge Media is a fast-paced and growing printing company specializing in digital, offset, large format, and fulfillment solutions for enterprise brands, agencies, and trade printers. Our team values collaboration, attention to detail, and a willingness to learn. We are looking for motivated individuals who want to build a long-term career in the printing and e-commerce space.
Position Summary
As a Customer Service Representative, your role is to help maintain positive client relationships through professional communication and strong organizational support. This position is designed as an entry-level opportunity for someone looking to build a career in the printing industry.
You will support customer inquiries, assist with order coordination, and learn our Print-on-Demand (POD) and web-to-print systems. Through training and hands-on experience, you will develop an understanding of print workflows, client portals, and production processes while supporting the Account Management and POD teams.
Essential Duties and Responsibilities
Customer Communication & Support
• Maintain positive relationships with clients and prospects through email and telephone communication
• Exhibit clear and professional written and verbal communication skills
• Respond to customer inquiries regarding order status, product details, shipping timelines, and portal navigation
• Provide internal updates to ensure transparency throughout the production process
• Escalate complex customer issues to Account Managers or Operations when needed
Order & Administrative Support
• Assist with entering and updating orders within internal systems
• Support the preparation of quotes using templates and team guidance
• Help ensure jobs are routed correctly through production workflows
• Assist with preparing invoices and maintaining accurate job documentation
• Monitor timelines and help flag potential delays
POD / Web-to-Print Support
• Learn the structure and functionality of the company's web-to-print and fulfillment platforms
• Assist with basic portal setup tasks such as:
o Product updates
o User account changes
o Location and shipping updates
• Help test orders during client onboarding or updates
• Troubleshoot basic portal or order issues with team support
Team Collaboration
• Collaborate with Account Managers, Production, and POD teams to support project success
• Maintain and update client information within the Print Management System
• Assist with coverage and coordination during team absences
• Participate in ongoing training to build knowledge of print and fulfillment workflows
Requirements
Qualifications
• High school diploma or equivalent is required
• Strong written and verbal communication skills
• Comfortable working with web-based systems and portals
• High attention to detail and ability to follow structured processes
• Strong organizational skills and ability to manage multiple tickets/tasks at once
• Ability to troubleshoot issues logically and escalate appropriately
• Previous customer service, retail, internship, or administrative experience preferred but not required
Knowledge, Skills, and Abilities
• Ability to manage multiple tasks in a fast-paced environment
• Professional attitude and strong customer-first mindset
• Willingness to learn new systems and workflows
• Basic computer skills (Microsoft Office / Google Workspace)
• Familiarity with Adobe Acrobat or Adobe Creative Suite is helpful but not required
• Interest in printing, production, or e-commerce environments is a plus
Preferred Qualifications
• Associate or bachelor's degree
• 1-3 years of customer service experience
Compensation:
The base compensation range for this full-time position is $20 - $24 per year plus benefits. Compensation ranges are determined by various factors, including role, experience, and location. The pay range displayed reflects the minimum and maximum target for new hire salaries for this position. Within the range, actual individual compensation is determined by various factors, including location, job-related skills, experience, and relevant education or training.
Salary Description
$20.00-24.00/ Hour

Apply