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Entry Level Customer Support Jobs in Riverside, CA

REXEL

Senior Customer Support Specialist

Anaheim, CA · On-site

Summary: The Senior Customer Support Specialist is responsible for managing high complex project ... May provided training and guidance to entry level Project Managers * Perform other duties as ...

REXEL

Senior Customer Support Specialist

Anaheim, CA · On-site

Summary: The Senior Customer Support Specialist is responsible for managing high complex project ... May provided training and guidance to entry level Project Managers * Perform other duties as ...

BRIDGEMED SOLUTIONS INC

Entry Level Biologist

Irvine, CA · On-site

$20 - $23/hr

... and customer support. Job Title: Entry Level Biologist Experience: 0-1 years of experience ... experience in medical device is a plus. Location: Local candidates only (must live in Orange County ...

BRIDGEMED SOLUTIONS INC

Entry Level Biologist

Irvine, CA · On-site

$20 - $23/hr

... and customer support. Job Title: Entry Level Biologist Experience: 0-1 years of experience ... experience in medical device is a plus. Location: Local candidates only (must live in Orange County ...

BRIDGEMED SOLUTIONS INC

Entry Level Biologist

Irvine, CA · On-site

$20 - $23/hr

... and customer support. Job Title: Entry Level Biologist Experience: 0-1 years of experience ... experience in medical device is a plus. Location: Local candidates only (must live in Orange County ...

Ironwall

Privacy Specialist

Mission Viejo, CA · On-site

$25/hr

This is not a typical entry-level support role-this position requires strong judgment, ownership ... customer support, operations, research, or data-related roles * Experience conducting online ...

Ironwall

Privacy Specialist

Mission Viejo, CA · On-site

$25/hr

This is not a typical entry-level support role--this position requires strong judgment, ownership ... customer support, operations, research, or data-related roles * Experience conducting online ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Riverside, CA

Entry Level Customer Support information

See Riverside, CA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level customer support in Riverside, CA is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Riverside, CA? The most popular types of Customer Support jobs in Riverside, CA are:
What are popular job titles related to Entry Level Customer Support jobs in Riverside, CA? For Entry Level Customer Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Support jobs? Cities near Riverside, CA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,441 per year, or $21.8 per hour.

Entry Level Customer Service Rep

Engagea Comm

Santa Ana, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description

At Engagea Comm, we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that’s why our approach is tailored to meet the specific needs and aspirations of each client. Our team of experts combines strategic thinking with creative flair, leveraging the latest technologies and trends to ensure your brand stands out in a crowded digital landscape.

Job Description:    Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team in Santa Ana. This role is essential for providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and grow within the company. 
Job: Full time
Pay Range: $950 - $1200 weekly
Location: Santa Ana, CA

Key Responsibilities
  • Assisting customers with inquiries and resolving any issues in a timely and professional manner
  • Collaborating with other team members to provide seamless customer support
  • Maintaining accurate and detailed records of customer interactions and transactions
  • Processing customer orders and tracking shipments
  • Providing product knowledge and recommendations to customers
  • Assisting with product returns and exchanges






Skills, Knowledge and Expertise

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work well in a team and independently
  • Proficiency in Microsoft Office Suite, including Excel and Word
  • Experience working in a customer service or retail environment is a plus, but not required
  • Ability to multitask and prioritize tasks effectively






Benefits

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with employer matching.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Vibrant company culture with opportunities for growth and advancement.