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Entry Level Customer Support Jobs in Indiana (NOW HIRING)

Surge Staffing

Talent Advisor

Scottsburg, IN · On-site

$20 - $25/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Reid Agency

Remote Entry Level Sales Rep

New Albany, IN · Remote

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Reid Agency

Remote Entry Level Sales Rep

New Albany, IN · On-site

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Surge Staffing

Talent Advisor

Franklin, IN · On-site

$20 - $25/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Indiana? The most popular types of Customer Support jobs in Indiana are:
What are popular job titles related to Entry Level Customer Support jobs in Indiana? For Entry Level Customer Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Indiana look for? The top searched job categories for Entry Level Customer Support jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Support jobs? Cities in Indiana with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Indiana as of May 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Talent Advisor

Talent Advisor

Surge Staffing

Scottsburg, IN • On-site

$20 - $25/hr

Full-time

Posted 17 days ago

Job description

Job Description

Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service / Sales

No Experience Necessary

PRIMARY FUNCTIONS & RESPONSIBILITIES:

  • Deliver superb customer service to clients and temporary associates
  • Must have at least 1 year of sales experience
  • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
  • Recruit, conduct interviews and follow-up with candidates and temporary associates
  • Successfully and strategically match employee skill sets to customers' hiring needs
  • Assist in the development of business leads & retention of current clientele
  • Act as a professional and reliable liaison between temporary associates and clients
  • Maximize billable hours to increase market share and branch profits
  • Perform a variety of administrative tasks that support the overall mission of quality performance.
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

  • High school diploma required; or equivalent work experience/education greatly preferred
  • Must have sales experience at least 1 year
  • Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure

EQUAL OPPORTUNITY EMPLOYER:

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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Job Type: Full-time