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Entry Level Customer Support Jobs in Indiana (NOW HIRING)

Fisher Organization

Entry-Level Remote Sales

Gary, IN · On-site

Coach and support a team of agents to reach and exceed performance goals Lead by example through ... customer service, sales, or team leadership is a plus No degree or experience required but ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Indiana?

The most popular types of Customer Support jobs in Indiana are:

What are popular job titles related to Entry Level Customer Support jobs in Indiana?

For Entry Level Customer Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Indiana look for?

The top searched job categories for Entry Level Customer Support jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Customer Support jobs?

Cities in Indiana with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Entry Level Mechanical Engineer

RFA Engineering

Lafayette, IN • On-site

$65K - $78K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

RFA Engineering ( is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an Entry Level candidate to become an integral part of our engineering team. The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes. This position will operate onsite at our customer's world-class engineering and manufacturing facility.
This is a full-time position with a full benefit package listed below that includes opportunities for professional growth, direct hire by our customers, and additional opportunities within our own organization.
Entry Level Mechanical Engineer
The selected candidate will work with an experienced engineering staff in the development of large diesel or gas engine sub-systems. Work will include product design, product improvement, cost reduction, and product health in large engine systems. The work will be highly collaborative with both internal customers and external suppliers.
Responsibilities
  • Participate in design, development, build, and validation related to diesel and natural gas engines.
  • Collaborate with design teams to develop new engine systems used in Oil and Gas applications.
  • Work with validation and system engineers to ensure completion of FMEAs and activities needed to fully validate engine designs.
  • Support engine performance development and validation in test cells
  • Improve and maintain Bill of Material (BOM) tracking tool for upcoming, current, and field test engines.
  • Coordinate the completion of Virtual Design Review Audits (VDRAs) for NPI proto and pilot builds.
  • Responsible for prove design parts management, ordering, and shipping to support prototype builds, lab or field testing.
  • Track and resolve issues discovered during build and test processes.
  • Manage releasing and procurement status for new component designs.
  • Create and update Teamcenter engine arrangement (ARC) models.
  • Work with factory technicians to assemble prototype and field follow engines.
  • Coordinate virtual & on engine safety and serviceability audits to be completed and complete the appropriate follow-up activities that result.
  • Collaborate with other groups (Engineering, Marketing, Purchasing, etc.) as necessary.
  • Travel to supplier or customer sites pending project need (up to ~5%)

Requirements
  • BSME, BSMET or equivalent degree with experience.
  • Entry level candidates and experienced candidates will be considered.
  • Strong mechanical aptitude demonstrated through work experience or hobbies.
  • Excellent communication both written and verbal.
  • Demonstrated ability to meet deadlines and commitments.
  • Strong analytical, problem solving and troubleshooting skills.
  • Ability to thrive in a team environment.
  • Ability to travel (less than 10% of time).

Desired Attributes
  • Experience with the APQP (Advanced Product Quality Planning) process.
  • Experience in 3-D Modeling Software; Creo (Pro/Engineer) experience.
  • Previous experience with Teamcenter or other PDM software.
  • Experience with manufacturing processes.
  • Design experience or exposure to off-road mobile equipment or engines.
  • Experience with shop or factory support.
  • Desire to work in an engineering environment focusing on robust & cost effective design.

Visa sponsorship is NOT available for this position.
Pay Range: $65,000-$78,000 - Commensurate with experience
About RFA Engineering
RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.
Competitive Benefits
  • Health and Dental Insurance
  • Health Savings Account
  • TelaDoc: Virtual Health Care
  • Vision Insurance
  • Company Paid / Supplemental Life Insurance
  • Company Paid Long-Term Disability
  • Supplemental Short-Term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plan Dependent Care
  • Bonus Plan (Exempt Employees Only)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement Leave
  • Employee Assistance Programs (EAP)
  • Education Assistance

Equal Opportunity and Veteran Friendly
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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