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Entry Level Customer Success Jobs in Baltimore, MD

USLI

Entry Level Sales Representative

Baltimore, MD · On-site

Benefits Canada Benefits Entry Level Sales Representative Location: Baltimore, MD Team: External ... internal teams, customers, and brokers * Track record of success: Proven ability to build ...

DAZ & Company

Be Seen First

Customer Account Manager

Baltimore, MD · On-site

$900 - $1.5K/wk

The ideal Entry Level Account Manager will also possess outstanding problem solving skills and the ... success.

DAZ & Company

Be Seen First

Customer Account Manager

Baltimore, MD · On-site

$900 - $1.5K/wk

The ideal Entry Level Account Manager will also possess outstanding problem solving skills and the ... success.

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Baltimore, MD

Entry Level Customer Success information

See Baltimore, MD salary details

$32.3K

$82.5K

$139.1K

How much do entry level customer success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level customer success in Baltimore, MD is $82,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Baltimore, MD?

The most popular types of Customer Success jobs in Baltimore, MD are:

What are popular job titles related to Entry Level Customer Success jobs in Baltimore, MD?

For Entry Level Customer Success jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Customer Success jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Customer Success jobs?

Cities near Baltimore, MD with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Baltimore, MD as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,536 per year, or $39.7 per hour.

Entry Level Sales Representative

USLI

Baltimore, MD • On-site

Full-time

Re-posted 10 hours ago

Job description

Back to Open Opportunities
Returning Applicant? Login Now
Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.
Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program
U.S. Benefits
Canada Benefits
Entry Level Sales Representative Location: Baltimore, MD Team: External Customer Job Type: Sales & Marketing FT/PT Status: Full Time
Job Title: Entry Level Sales Representative - 50/50 Program
Location: Baltimore, MD
About Us: At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact.
Your Role: You will join a nationwide training-and-development program designed to build meaningful business relationships and drive sales success. You'll work closely with top brokers and insurance agencies, participate in a structured program to accelerate your career, and be mentored by experienced sales leaders. This is a unique opportunity to grow professionally and contribute to the success of USLI and our partners.
The 50/50 Program is a joint venture between USLI and select customer partners.
The program offers a structured pathway for career development, with mentoring and networking opportunities across the country.
Key Responsibilities:
  • Sales development: Participate in the 50/50 Program to build relationships with customers, generate leads, and drive sales results
  • Training and mentorship: Engage in a comprehensive two-year training program, receive a detailed training plan, and work one-on-one with a dedicated sales mentor
  • Networking: Connect with fellow program participants from around the country, gaining valuable insights and sharing experiences
  • Career growth: Develop the skills and knowledge to become an elite salesperson and build a long-term career in the insurance industry

What You'll Bring:
  • Strong organizational and communication skills: Ability to build and manage relationships with internal teams, customers, and brokers
  • Track record of success: Proven ability to build relationships and drive results
  • Eagerness to learn: Strong desire to develop new skills and take coaching to continuously improve performance
  • Positive attitude: Enthusiasm and a can-do attitude to meet challenges head-on
  • Flexibility: Willingness to travel locally and overnight as required

Qualifications:
  • Education: College Degree
  • Successful candidates will be motivated, competitive, and eager to start their careers in sales and marketing within the insurance industry.

Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.
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About USLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Wayne, PA, US

Year founded

1951

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